Actalent is Hiring Multiple Pharmacy Technicians / On-site

Job Description

We are looking to hire registered Pharmacy Technicians for our call center. The position involves handling a high volume of inbound phone calls. As a Registered Pharmacy Technician, you will be responsible for various duties such as receipt, review, and verification of patients' prescriptions, prepping and scanning documents, verifying patient data, and submitting prescription orders into our pharmacy data system. You will be expected to verify HIPAA information, maintain confidentiality, and engage in active listening with callers. You will work closely with pharmacists and pharmacy teams to ensure patient and provider needs are met timely and coordinate with our call center Hub program(s) as needed.

Hard Skills

• Registered Pharmacy Technician certification (RPHT)
• Strong computer skills
• Microsoft Suite proficiency
• Prescription knowledge

Soft Skills

• Customer service
• Reliability
• Active listening
• Professionalism
• Organizational skills
• Ability to handle upset patients or providers

Work Environment

This role is based onsite in Lake Mary, FL. Equipment including a laptop and headset will be provided. The typical work week runs from Monday to Friday, with shifts potentially falling between 8am and 8pm EST. Hours of operations are from 7am to 10pm and could change based on business needs. Lunch is typically 30 minutes and there are 2 scheduled 15-minute breaks.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.