Actalent Services (formerly EASi LLC) is hiring a Program Manager for a permanent leadership role offering full remote flexiblity. The Program Manager will oversee multiple services engagements and Actalent's corresponding consultant teams - and is responsible for the daily operations, consultant management and client communication for our onsite delivery programs in our CapEx Project Management Practice. Primary responsibilities include managing onboarding, client expectations and operational project deliverables as described in the statement of work (SOW), and compliance to all Actalent standards and processes. This position involves significant interaction with Actalent’s support teams and internal partners to ensure our customers’ and consultants’ expectations are met. Success in this role requires a highly motived individual with experience in CapEx project management, employee/contractor management and a proven record of achievement working in fast-paced environments.

This position offers remote flexibility to candidates located in central or eastern timezones.

Essential Functions

• Supervisory responsibilities including hiring, terminating, performance reviews, and pay reviews for Actalent’s onsite consultants within assigned services program
• Partner closely with Actalent Business Development, Actalent Services Talent Acquisition, Actalent Contract Field Offices, Account Managers and Recruiters when identifying and onboarding new accounts and employees into Actalent
• Responsible for successful achievement of all service level agreements
• Utilize program management skills of communication, presentation, time management, organization and planning to successfully achieve program goals and objectives
• Oversee and manage on-boarding process for all new Actalent consultants and perform reccuring touchpoints with each on performance / project status
• Identify project risk areas and suggests mitigation plans for the SOWs
• Manage all program resources assigned to perform tasks according to project plan; set expectations concerning program performance; escalate issues for rapid resolution
• Ensure program budgets are tracked and reported as necessary
• Work closely with Actalent's finance and support teams to support accounts receivable for billing and invoicing
• Conduct periodic status checks with customers and team to assess progress against the plan
• Prepare and delivers weekly and monthly status reports to Actalent management and appropriate client stakeholders
• Resolve all program issues with customer and suppliers as appropriate
• Support account growth and evolution preparing it for transformation to different delivery groups when necessary for additional technical oversight
• Travel as necessary to support customer and employee activity as well as attend internal meetings

Requirements and Abilities

• Bachelor’s degree required; discipline focus in engineering, construction management field desired.
• Minimum 6 years of overall professional experience; experience working within engineering services or EPC/EPCM industries required
• Minimum 2 years of project management, project lead or project coordinator experience with CapEx projects
• Previous experience involving facilities engineering and/or construction management working with food&beverage processing industry
• PMP or CAPm certification preferred
• Change management capabilities with experience documenting and submitting project change notices and change request forms to timely and accurately reflect updates within statements-of-work (SOW’s)
• Proven professional experience managing programs and/or account operations; management experience within project-outsourcing industry is a plus
• Previous experience managing consultants, contractors and/or contingent workforces across multiple jobsites desired.
• Strong financial acumen with ability to understand and discuss contractual service agreements, invoicing/billing, purchasing/procurement, and SOW’s required.
• Strong process improvement and problem-solving capabilities; ability to diagnose client and internal service delivery pain points then develop and implement creative solutions
• Ability to effectively present to large customer groups
• Excellent oral and written communication skills
• Good organizational and time management skills
• Demonstrated leadership abilities with managing large, dispersed teams with diverse skillsets
• Team player with ability to work in a highly cross-functional and virtual environment
• Ability to travel regionally (central timezone) occasionally or as needed; up to 20%

About Actalent: Actalent (formerly EASi LLC - founded in 1981) is one of the fastest-growing global leaders providing critical services in engineering and sciences. By adapting to the constantly evolving needs of our customers, we have built specialized expertise and a multidisciplinary perspective — leveraging cutting-edge technology and processes — to constantly improve and deliver innovation. Headquartered in Hanover, Maryland, Actalent serves more than 4,500 clients in the U.S., Canada, Asia Pacific and Europe with 5,000 permanent employees and 27,500 engineering and sciences consultants.

Job Type: Full-time

Pay: $85,000.00 - $105,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Experience level:

• 2 years

Schedule:

• Monday to Friday

Ability to Relocate:

• Leawood, KS 66211: Relocate before starting work (Required)

Work Location: Hybrid remote in Leawood, KS 66211