5 L3 Technical Support Specialist Jobs in Albany, NY
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L3 Technical Support Specialist
$87k-109k (estimate)
Full Time
3 Weeks Ago
ACS CONSULTANCY SERVICES, INC is Hiring a L3 Technical Support Specialist Near Albany, NY
Position: L3 Technical Support SpecialistLocation: Albany, NYMandatory RequirementsAre you a seasoned L3 Technical Support Specialist looking for an exciting opportunity? We're seeking a candidate who aligns with the following qualifications:
- Proven experience collaborating with agencies/business areas to comprehend business requirements and translate them into technical and security infrastructure specifications. This includes creating architecture design documentation covering data flows, interfaces with other systems, and authentication processes.
- Demonstrated expertise in designing, solutioning, documenting, configuring, and implementing enterprise system architecture. This includes experience in On-Prem, Cloud, and Hybrid environments, supporting Commercial Off the Shelf (COTS) business applications, and various enterprise systems.
- Hands-on experience as a Server Administrator at the Application Layer, performing COTS business application installation, configuration, troubleshooting . This includes L3 Operational/Technical support on Windows OS platforms, IIS, Tomcat, WebLogic, and Certificate Services.
- Proven track record in providing L3 Analytical and Technical support for COTS/business application interfaces & system interconnects. This involves diagnosing and resolving connectivity issues in converged/mixed environments, including Networks, Stealth firewall software, F5, and Load Balancing.
- Expertise in configuring, integrating, and troubleshooting Authentication services. This includes working with technologies like Active Directory, SSO with SAML v2.0, and OpenID Connect for various On-Prem, SaaS, or Cloud systems.
- Experience in deprecating, remediating, migrating, replatforming, and solutioning legacy systems. This supports modernization and vulnerability remediation efforts, including technical planning with consideration for data and integration requirements.
- Proficiency in scripting, automation, and system integration using technologies like PowerShell, WMI, Akana, REST APIs, GIT, Azure DevOps, and other tools. This includes automating and administering application maintenance tasks.
- Familiarity with Agile project management methodologies. This involves working in an Agile environment using technologies like Azure DevOps, JIRA, ServiceNow, and methodologies like Scrum and Kanban to execute on technical deliverables.
Job Summary
JOB TYPE
Full Time
SALARY
$87k-109k (estimate)
POST DATE
05/25/2024
EXPIRATION DATE
07/30/2024
WEBSITE
acsconsultancyny.com
HEADQUARTERS
Watervliet, NY
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