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CompanyAir Fayre CA Inc. Industry Operations & Logistics Location Gardena , CA Position overview
Oversee airfield ramp operations in support of the Transportation Department while ensuring compliance with customer specifications, quality standards, and company policies.
The Ramp Supervisor is responsible for training and development of Customer Service Representatives / drivers, monitoring adherence to standards, managing people and performance on the airfield (airport operations area AOA).
Working cohesively with the Dispatcher, Safety Advocate, Transport Training, and Concourse Coordinators
Reports to : Transportation Manager
Position Type : Non-Exempt, Full-Time
Hours / Salary Range : Flexible, 24 / 7 environment
Salary range : $23 plus / DOE
Work Condition : Warehouse / Airfield
Functions and Responsibilities
Ensure safe, on-time, and accurate catering of all flights.
Monitor and ensure compliance with HACCP and ramp safety SOP.
Foster employee participation in improving work processes via proactive communications and employee engagement
Assist in planning, forecasting, and coordinating services between the kitchen and drivers.
Ensure that all employees are in compliance with safety procedures.
Assist teams with late flights and equipment changes
Maintains radio contact with the superintendent, meal planner, and leads during operation
Conduct ramp safety observations, employee reviews, and development
Ensure consistent and proper usage of in-house service / dispatching software and devices
Customer-facing interactions to ensure delivery of high-quality service and efficient conflict management
Provide coaching & mentoring feedback on proper operational procedures to all staff, identifying refresher training needed for staff & conduct performance evaluations
Qualifications & Educational Requirements
Must have 2-5 years of supervisory / management experience
In-flight catering experience is highly desired. Alternatively, experience in a high-volume transportation / foodservice industry
Must have strong and effective leadership skills, and successfully supervise a staff of 100
The candidate should be comfortable with all levels of employees, maintaining a cohesive workgroup, driving a positive work environment.
Detail-oriented, able to prioritize tasks well. Ability to work, and thrive in a diverse busy setting
Energetic, self-motivated, customer service focused.
Strong organizational, analytical, communication, and leadership skills
Valid drivers license with a clean driving record
Ability to pass TSA & FBI background screening
Intermediate computer skills; working knowledge of outlook, word, excel, data entry
Preferred Skills
Must be innovative in making changes to the operation as needed, contributing to further improve the work environment and unit performance
Familiarity meeting performance goals, and a strong ability to meet time deadlines
Current or previous labor relations experience is a plus, but not required
Outgoing thrives in a fast-paced production environment and enjoys managing a group of employees that are focused on delivering a quality product to our customers.
Bilingual Spanish
from Gardena , CA 10 years experience () Experience includes HR business partnerships in different professional settings, operational structures, project management, employee management, implementation of programs, increase business margins and revenue, audit practices...
Last updated : 2024-04-23
Full Time
Business Services
$102k-137k (estimate)
03/07/2024
07/23/2024
The job skills required for Transportation supervisor include Transportation, Planning, Customer Service, Logistics, Leadership, Coaching, etc. Having related job skills and expertise will give you an advantage when applying to be a Transportation supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Transportation supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Transportation supervisor positions, which can be used as a reference in future career path planning. As a Transportation supervisor, it can be promoted into senior positions as a Traffic Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Transportation supervisor. You can explore the career advancement for a Transportation supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Transportation Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Transportation Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Transportation Supervisor job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Transportation Supervisor jobs
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Step 3: View the best colleges and universities for Transportation Supervisor.