Job Description:

• Prepare service orders.
• Receive and respond to driver complaints.
• Verify service information for correctness, checking it against previously obtained information as necessary.
• Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
• File copies of orders received, or post orders on records.
• Recommend services that may help with the repairs.
• Calculate and compile order-related statistics and prepare reports for management.