Looking for a new opportunity? Come join ACE Home Services!

The HVAC Service Manager will oversee all aspects of a locations day-to day operations, financial activities, and people- both customers and employees. The individual will drive growth, performance metrics, create culture and develop all staff and management, constantly striving to be a world-class operator and helping others to do the same.

What you will do:

• Development and execution of strategy producing revenue.
• Impacts and increases key metrics including conversion percentage, average ticket, and overall sales
• Implement systems, training and accountability to be gold standard with service and quality
• Impact and improve key metrics including NPS, reduction of callbacks. etc
• Create culture and systems to teach, train and develop an industry leading staff
• Increase and impact employee retention at all levels and eNPS
• Impact and advise succession planning and career progression development programs
• Continuously seek and apply feedback to build a world class employment product
• Builds deep relationships with all level of employees, cross-departmentally
• Be positive a respected presence in the local community

Qualifications

• 3 years Management/Supervisory experience required in the HVAC Industry
• 3 years experience managing revenue, budgeting and/or P&L required
• Desire to grow a business and your career
• Skilled Trades experience required
• Strong communication and organizational skills
• Ability to apply critical thinking, risk analysis and develop solutions

Benefits:

• Medical coverage and many other insurances including Dental, Vision, disability, Life, etc.
• 401K Matching
• PTO and Paid Holidays
• Investment into your career

Who WE Are: