8 Front Desk Agent Jobs in Berkeley, CA
AccorHotel is Hiring a Front Desk Agent Near Berkeley, CA
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Job Description
Reporting to the Director of Rooms, responsibilities and essential job functions include but are not limited to the following:
•To consistently offer professional, friendly and engaging service
•To maximize revenues by upselling and following budget guidelines
•To handle Guest concerns and react quickly, logging and notifying proper areas
•Be fully competent in all reception and cashier duties
•To balance operational and Colleague needs
•To assist guests regarding hotel facilities in an informative and helpful way
•To follow department policies, procedures and service standards
•To follow all safety policies
•Other duties as assigned
Hourly Rate: $23.86 USD Gross Hourly
Qualifications
•Previous experience in a similar role an asset
•Previous PMS experience required
•Computer literate in Microsoft Window applications an asset
•Must be able to type 25 words per minute
•University/College degree in a related discipline is an asset
•Must possess professional presentation
•Strong interpersonal and problem solving abilities
•Highly responsible & reliable
•Ability to work well under pressure in a fast paced environment
•Ability to work cohesively with fellow colleagues as part of a team
•Ability to focus attention on guest needs, remaining calm and courteous at all times
Visa Requirements: Must provide proof of eligibility to work in the United States.
Additional Information
What is in it for you:
•Travel benefits for you and your friends and family locally and around the world
•Continuing educational learning programs
•Opportunity to develop your talent and grow within your resort and across the world!
•Ability to make a difference through our Corporate Social Responsibility activities, such as Diversity & Inclusion and environmental programs
Job Summary
Full Time
$35k-46k (estimate)
05/03/2024
05/19/2024
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.
