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Desktop Support Technician I
Job Locations US-CA-Irvine US-UT-Salt Lake City US-TX-Dallas
Requisition ID
2024-16143
Category
Information Technology
Position Type
Regular Full-Time
Overview
AmTrust Financial is currently seeking a talented individual to fill a role as Desktop Support Technician. The Desktop Support Technician will report to the Manager, IT End User Services.
The Desktop Support Technician is part of a team responsible for supporting a multitude of IT related issues that range from desktops, laptops, network, telecom, video conferencing, VoIP, mobility and server or infrastructure problems .
The position is also a member of a global remote support team working to diagnose, resolve, and respond to IT incidents in a fast-paced environment.
The Desktop Support Technician provides end-user support and installs / maintains personal computer hardware and software utilizing hands-on and remote resolution capabilities to ensure the efficient and successful operations of AmTrust's corporate business, while following all IT and Security standards and practices.
The Desktop Support Technician will work closely with other IT groups, business departments, and external entities.
The salary range for this role is $ 24.50- $32.00 . This range is only applicable for jobs to be performed in California.
Base pay offered may vary depending on, but not limited to education, experience, skills, geographic location, travel requirements, sales and or revenue-based metrics.
This range may be modified in the future.
Responsibilities
Provide high quality, service focused support, in person, by phone or email with both onsite and remote end users.
Qualifications
Required :
Preferred :
LI-EG1
LI-INOFFICE
What We Offer
AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include : Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.
AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected.
This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.
AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice.
Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices.
It is an integral part of who we are as a company, how we operate and how we see our future.
Connect With Us!
Not ready to apply? Connect with us for general consideration.
Last updated : 2024-04-24
Full Time
Lending & Credit
$53k-67k (estimate)
04/26/2024
07/25/2024
amtrustgroup.com
NEW YORK, NY
500 - 1,000
1998
Private
BARRY DOV ZYSKIND
$10M - $50M
Lending & Credit
AmTrust Financial is a New York-based brokerage firm that provides insurance products such as property and casualty, cyber and general liability.
The job skills required for Desktop support technician include Desktop Support, Networking, Computer Hardware, Help Desk, Active Directory, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop support technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop support technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop support technician positions, which can be used as a reference in future career path planning. As a Desktop support technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop support technician. You can explore the career advancement for a Desktop support technician below and select your interested title to get hiring information.
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Quotes from people on Desktop Support Technician job description and responsibilities
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