Acclaro Medical is a US-based, VC-backed, fast-growing medical device startup specializing in innovating, developing and bringing to market the game-changing solutions to address today’s most challenging unmet needs in medical aesthetics and surgical fields.

We are looking for a highly motivated Salesforce administrator to join our global sales team. The Salesforce Administrator will actively collaborate with key business stakeholders and the technical team to addresses business needs. This will include continual collaboration with the business to improve and enhance the platform, create efficiencies, and maintain critical security of business and client data.

Responsibilities

• Manage all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, and public groups, along with associated procedures.

• Manage the day-to-day order booking into Salesforce and other company required systems while maintaining the company standard Service Level Agreement (SLA) terms

• Liaise with Sales to ensure opportunities are properly structured in Salesforce to facilitate proper system integration for customer contracts, orders, payment processing, and booking to ERP system; including completing data validations as required

• Support the end-to-end order management process

• Assist Sales with day-to-day operations related to proper quoting set up in the existing system

• Help implement projects and initiatives focused on improving productivity and simplifying processes throughout Sales Operations

• Optimizes sales processes and procedures ensuring that the sales infrastructure is optimized for long-term domestic and international commercial growth

• Serve as an escalation point when needed to help move deals forward

• Handle day-to-day maintenance of the Salesforce platform including reports, dashboards, objects, and fields as directed.

• Manage Salesforce support tickets, troubleshoot with users, and identifying recurring issues.

• Continously grow and maintain the relevant skills.

Qualifications

• 2 years of experience as a Salesforce Administrator, preferably in a sales org.

• Experience with Pardot a huge plus.

• Strong understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules).

• Demonstrated ability to interface effectively and collaborate with peers and management to develop and support solutions.

• Demonstrated critical thinking skills; ability to accurately analyze information and make sound decisions.

• Salesforce Certified Administrator a plus.

• Must be a self-starter, who drives high performance within the organization and consistently delivers on commitments

• Deliver customer and sales support like you expect to receive it, with excellence

• Strong analytical skills with attention to detail

• Bachelor’s Degree or related experience required

Job Type: Full-time

Pay: $90,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation package:

• Bonus opportunities
• Yearly pay

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Weekends as needed

Work Location: In person