· Serve clients by phone, in person or through electronic media, quickly assessing their needs and handling requests in a timely manner or directing them to the proper personnel accurately.

· Provide general administrative and clerical support including mailing, scanning, faxing and copying to office staff

· Open, sort and prioritize for distribution incoming and outgoing correspondence with date stamp, scan and maintain permanent records of documentation.

· Maintains department supplies and inventories, tracking order status, and maintains or distribute supplies as needed

· Provide office support for on-call emergency response

· Prepares reports and general correspondence for property managers and VP when necessary

· Assist property managers with the organization of newsletters, website news, e-mail and letter correspondence, sending notifications and welcome packages where necessary

· Performs other duties as assigned

Essential Skills & Education/Experience Requirements

· Ability to multi-task in a fast-paced environment

· Demonstrated customer service skills

· Detail oriented and organized individual

· Working knowledge of Microsoft applications

· Excellent communication skills, verbal and written

Physical Demands/Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions:

· Physical Demands: While performing the duties of this job, the employee is required to walk; sit; stand; use hands; fingers; reach with hands and arms; stoop; talk or hear. The employee may occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision, distant vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

· Work Environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is minimal.

General Sign-Off

· The employee is expected to adhere to all company policies.

· Adhere to policies and procedures relating to all compliance laws and regulations defined by industry standards.