Job Description: 

Accenture Federal Services is seeking an IT Service Management Coordinator to provide technical support to AFS people, as well as remote support around the US, to ensure that IT services are delivered to meet business needs.

Responsibilities include:

• Identify and document system and or tool requirements as provided to the Helpdesk by users, customers and support process to review approve them for further action
• Create and manage page content audits, and actions
  pursuant to the communications plan
• Provide basic user and customer support and troubleshooting
• Provide application navigation assistance

Here's what you need:

• Minimum 3 years of experience in any combination of the following:
• Providing content management support in all source intel areas
• Military experience
• Providing basic user and customer support and troubleshooting in intelligence, cyber or application support areas

Bonus points if you have:

• Experience with Microsoft office suite
• Detail oriented and comfortable conversing with client leadership

Security clearance:

• An active TS/SCI clearance

Compensation for roles at Accenture Federal Services varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. As required by local law, Accenture Federal Services provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York, or Washington State as set forth below and information on benefits offered is here. 
Role Location: Range of Starting Pay for role:
California: $90,700 - $170,200
Colorado: $90,700 - $147,100
New York: $83,900 - $170,200
Washington: $96,600 - $156,600