KEY RESPONSIBILITIES:

Opens files for each shipment on the dedicated software system;

Negotiates with domestic customers to resolve problems and arrive at mutual agreements;

Check arrival information and send documents to customs broker for clearance;

Work with trucking companies to get freight deliver in a timely manner;

Prepares reports of transactions to facilitate billing of customers;

Track and communicate shipment delays or documentation issues to our clients and overseas agent(s) . Chinese Speaker required

Providing support to fellow associates, supervisors, and department managers as necessary

KNOWLEDGE, SKILLS, QUALIFICATIONS:

Chinese speaking required

1 year of Air Import operations experience highly preferred
Effective interpersonal skills, including proven ability to listen, comprehend effectively, and communicate clearly and concisely to obtain positive results
Proactive and strong organization skills
Good Microsoft Office and computer skills
Excellent written and verbal communication skills.
Thorough knowledge of domestic trucking including LTL, FTL and over weight cargo, incoterms
Cargowise experience is a plus
Previous experience in freight forwarding highly preferred

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Experience:

• Air Import: 1 year (Preferred)

Language:

• Chinese (Preferred)

Ability to Relocate:

• Compton, CA 90220: Relocate before starting work (Required)

Work Location: In person