This is a great position for retired people, students, stay at home moms or people would like to work couple hours a week. It is a front desk clerk at a tennis center facility at Thomas Park located at 300 Geraldine Drive, Lafayette, LA 70503. Some shifts might be at Beaver Park Tennis Center (500 Fisher Rd, Lafayette, LA 70508)

AVAILABLE SHIFTS:

SOME MORNING SHIFTS: MONDAYS - THURSDAYS 8AM-12PM (NOON)

SOME AFTERNOON SHIFTS: MONDAYS- THURSDAYS 4:45PM - 8:00PM

THIS POSITION IS AVAILABLE OVER THE SUMMER (JUNE- MIDDLE AUGUST) and also MOVING FORWARD TO THE FALL.

*10-18 hours a week total

*Training starts immediately

Front Desk Representatives are one of the most important roles in improving customer satisfaction and customer loyalty. Often times they are the first contact with the customers, and are responsible for making a good impression and improving reputation.

Some of their duties include answering customer questions, offering customer support, guiding and advising customers, keeping the pro shop and outside clean and representative, following the agendas and scripts.

· Keep pro shop, outside deck and tennis courts clean, tidy and supplied with all the necessary supplies

· Greet, communicate with and welcome guests

· Answer all the customers' questions and address their complaints

· Knowledge of all offered programs and events to inform all customers

· Answer all incoming calls, redirect them when needed, answer voicemails

· Prepare and manage outgoing mail

· Check, sort and forward emails

· Monitor pro shop supplies

· Monitor and update records and files

· Hands on experience with office machines (PC, printer etc.)

· Great knowledge of MS Office (especially Excel and Word)

· Critical thinker and problem-solving skills

· Team player

· Great interpersonal and communication skills, customer-oriented mindset

· Work the cash register ( starting and closing cash register, accepting payments)

Manage court bookings

Work Remotely

• No

Job Types: Part-time, Contract

Pay: $10.00 per hour

Schedule:

• 4 hour shift
• Day shift

Education:

• High school or equivalent (Preferred)

Language:

• English (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person