ESSENTIAL FUNCTIONS:

• Provide administrative supervision, guidance and feedback to clerical and/or receptionist staff to facilitate smooth operations of the facility while maintaining appropriate coverage, scheduling and training.
• Evaluate workflow and reallocate resources and/or redesign processes to meet office needs and high level of customer service.
• Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation.
• Provide advanced level administrative support for a department or facility.
• Oversee and evaluate office automation and information technology needs, as directed.
• Serve in a highly visible capacity as resource for facility, including frequent interactions with internal and external customers.
• Assist in monitoring professional staff credentialing process, including collection of documentation, verification of credentials and licenses, as directed.
• Develop policies and procedures for the administrative department.
• Attend staff meeting, take notes and prepare minutes.
• Handle confidential and sensitive information.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)