At Academy Sports Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. The Lead Cashier and the cashiers he/she supports are an essential of customer service in any Academy store. The Lead Cashier is responsible for ensuring the cashier team provides a fast, friendly, and accurate checkout experience for all customers. Through this important work, the Lead Cashier impacts customer service, profitability, and Academy’s Purpose.

Education: High school diploma or general education degree (GED) preferred.

Work Experiences:

• At least two (2) years of relevant work experience required.
• Operating POS equipment, symbol and telephone preferred.
• In-direct support of people and processes to drive operational excellence and expected sales targets.

Skills:

• Excellent customer service orientation.
• Effective problem solving and communication with customers and team members.
• Operate and coach others on use of POS equipment, symbol and telephone.
• Reads, interprets and follows documents such as safety rules, operating and maintenance instructions, plan-o-grams and procedure manuals.
• Prepare routine reports and correspondence.
• Apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Working knowledge of inventory software and order processing systems.

Responsibilities:

• Monitors cashiers to ensure they are providing prompt, friendly customer service.
• Ensures smooth and efficient operations of all register processes and procedures.
• Operates cash register up to 50% of the time and exhibits knowledge of cashier procedures.
• Directs zoning of Front End merchandise and monitors compliance to merchandising guidelines.
• Performs closing and opening procedures, including cashier drops, cash control in tills and safe.
• Monitors cashiers to ensure accurate balance all transactions run through an assigned register.
• Checks change needs regularly and orders change as necessary, paying special attention to events that may impact change deliveries or needs.
• Audits cashiers according to Academy policy and procedures.
• Manages incoming and outgoing merchandise transfers.
• Ensures POGs are stocked and maintained.
• Performs price/SKU look ups.
• Reads, understands and follows company policies, procedures and safety rules.
• Adhere to company work hours, policies, procedures and rules governing professional staff behavior.
• Duties may change and team members may be required to perform other duties as assigned.

Physical Requirements & Attendance

• Ability to work a flexible schedule including nights, weekends and holidays based on business needs.
• Regularly required to talk or hear, stand, walk, use hands to finger, handle or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.
• Occasionally required to sit, climb or balance.
• Must constantly lift and/or move up to 30 pounds, frequently lift and/or move up to 60 pounds and occasionally lift up to 100 pounds with another team member.

Job Type: Part-time

Pay: From $14.00 per hour

Expected hours: No more than 30 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift

Experience:

• Retail sales: 1 year (Required)
• Customer service: 1 year (Required)
• Leadership: 1 year (Required)

Work Location: In person