48 Customer Service 1st Shift $17 Jobs in Mc Kinney, TX
ABUNDANT SOLUTIONS is Hiring a Customer Service 1st Shift $17 Near Mc Kinney, TX
- Receive inbound customer requests via phone and email in a professional and timely manner
- Document all customer communication including inquiries, comments or complaints in SAP
- Determine best solutions for customers using knowledge and resources available
- Coordinate both internally and with customers for follow up, communicating all pertinent information accurately and timely.
- Responsible for management of Sales Orders, Returns & Back Orders of Parts
- Assist with cross-functional internal teams (including Tech Support, Sales, Production, Shipping and Receiving) to improve the entire customer experience
- Defuse upset customers professionally while striving for a mutually beneficial outcome.
- Stay updated on product knowledge.
- Other duties as assigned by your supervisor.
- High school diploma, general education degree or equivalent working experience
- General knowledge of customer service principles and practices
- Relevant computer knowledge of basic applications and software systems
- Ability to multi-task independently
- Must successfully work individually and as part of a team
- Communication skills; both verbal and written along with listening and problem-solving skills
Starting pay $17/hour
Job Summary
Full Time
Business Services
$38k-49k (estimate)
09/26/2023
06/18/2024
abundantbusiness.com
Tulsa, OK
<25
Business Services
Related Companies
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