Abode Services values safety, wellness, and respect for each other and for those who we serve. Because of this commitment Abode Services is mandating that all employees be vaccinated effective September 30, 2021.

Abode Services, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a skilled Housing Program Coordinator for Santa Clara County.
SUMMARY:
The FS/HSP Housing Program Coordinator will support the provision of housing services and financial assistance to homeless households assisted through our Housing programs in Santa Clara County.
Abode‘s Benefits and Perks:

• $68-$72K annually
• 100% Medical, Dental, Vision benefits coverage for employees
• 31 Paid Time Off / Holidays per year
• Voluntary benefits: FSA, EAP, Commuter Checks, Life Insurance, Legal, and more
• 403(b) Retirement Savings Plans with Employer Match & Contribution Programs
• Professional Development Trainings and Opportunities, Leadership Academy Programs, and All Staff Events
• Dynamic, mission-drive culture and supportive leadership. We support you in supporting others.

The Diverse Culture: 
We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate. People of color make up nearly 70% of our workforce and we strive to recruit and retain employees from all backgrounds.
How You Make an Impact:

• Supervise the provision of housing case management for various housing programs in Santa Clara County through direct supervision of service coordinator staff.
• Improve services coordination skills through supervision, coaching, and training of staff. Address performance issues as necessary.
• Provide support to service coordinator team when dealing with complex participant issues, which may include leading case conferencing meetings, connecting staff with other community resources for support, and providing direct services to clients.
• Communicate with SSA and collaborative partners as appropriate to coordinate care.
• Communicate closely and frequently with all members of the housing services team to improve systems, solve problems, share resources, and coordinate work.
• Ensuring timely completion of HMIS case notes, participant case plans, HMIS annual updates, and quarterly/yearly income assessments.
• Work with data team to ensure HMIS data is timely, accurate and complete.
• Maintain participant files and support Compliance Specialist to ensure program compliance.
• Complete monthly file audits.
• Attend staff meetings and other agency functions as needed. Oversee audits and monthly program reports as needed.
• Other duties assigned by supervisor.

Qualifications:

• Professional experience in the human services, social work, psychology or related field and demonstrated experience in rental housing programs for low income, special needs individual and families.
• AA required. BA/BS preferred strongly preferred.
• Minimum two years of experience working in housing field with strong knowledge of the Santa Clara County housing market.
• One years’ supervisory experience required.
• Strong Microsoft Office Suite skills, including Excel. Salesforce database experience a plus.
• Excellent written and oral communication skills.
• Detail oriented with strong organizational and time management skills.
• Reliable transportation along with a valid and current CA Driver’s License and insurance is required.

Equal Opportunity Employer/Drug Free Workplace

Notice: This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Services reserves the right to change, add, delete, upgrade or downgrade the position as dictated by business necessity at anytime with or without notice.