Overview

Abile Group has an exciting and challenging opportunity for a Systems Administrator on a 10 year contract providing User Facing and Data Center Services supporting an Intelligence Community customer. All the personnel on the team will work together to support innovative design, engineering, procurement, implementation, operations, sustainment and disposal of user facing and data center information technology (IT) services on multiple networks and security domains, at multiple locations worldwide, to support the IC mission.

The right candidate will possess the below skills and qualifications and be ready to handle all responsibilities independently and professionally.

Responsibilities

• Systems administration of desktop and server systems connected to local and wide area networks. Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions.
• Provides support for implementation, troubleshooting and maintenance of IT systems and management of system infrastructure and any processes related to these systems
• Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provides Tier 2 and Tier 3 problem identification, diagnosis and resolution

• Provides support for the escalation and communication of status to agency management and internal customers

• Provides Installation of PC hardware, Server hardware, and network connections

• Installs/loads operating system and application software using PowerShell, PDQ, or SCCM software deployment tools

• Isolates and resolves hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination therefore

• Troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance

• Performs software installations and upgrades to Unix/Windows operating systems and layered software packages and maintains them in accordance with established policies, procedures, licensing, and service level agreements; evaluation and installation of software/hardware patches and resolution of software related problems associated with COTS/GOTS products

• Creates and follows procedures to maintain and manage multiple linked databases including security, data safety and integrity, disaster recovery, and bulk data import/exports.

• Conducts routine and emergency maintenance of assigned data center equipment

• Communicates/coordinates scheduled preventive maintenance windows with potentially impacted customers

• Collaborates and contributes to the development, administration, and testing of backup and recovery plans

• Ensure systems are secure to STIG guidelines by utilizing tools such as Retina and HBSS

• Maintains operational, configuration, and other standard operating procedures (SOPs)

• Verifies system availability with existing Enterprise tools

Qualifications

Clearance Required:  TS/SCI with eligibility to obtain CI Poly 

Degree and Years of Experience: Bachelor's Degree and 5 years of relevant experience or an equivalent combination of education and years of experience.

Required Certifications:

• Security certification or DoD 8570 Level II equivalent within 90 days of hire

Required Skills:

• UNIX, Windows, and/or Storage administration
• Experience working with trouble ticket reporting and tracking systems such as Service
• Ability to respond to after hour calls “provide on-call support"

• Ability to prioritize and execute tasks in a high-pressure environment.

• Strong documentation skills, experience work with MS office products especially Excel, Outlook, and Word.

• Strong customer support skills providing support to end users.

Desired Skills: 

• Experience in the imagery intelligence domain 

• Ability to create and modify scripts in multiple disciplines on Windows, Linux, and Solaris systems

• Knowledge of the Customer's processes and procedures and of the Customer's production systems

• Ability to prioritize and execute tasks in a high-pressure environment.

• Ability to function as a team member and independently

• Prefer skills in one or more of the following: Window Server, Red Hat, IRIX, Solaris, Sybase, Informix, SQL, and Imagery Production Chain

• General knowledge of database administration, network administration and possess network configuration management skills.

Physical Requirements: 

• The employee will need to be able to lift/move/carry equipment as necessary (max 40 pounds)

About Abile Group, Inc.

Abile Group, Inc. was formed in July 2004 to partner with the Intelligence Community and their Contractors in the areas of Enterprise Analytics & Performance Management, IT & Systems Engineering and Program & Project Management. We have significant experience with the Federal Government and are an EDWOSB dedicated to our employees and clients. We are looking for high performing employees who enjoy providing advice and guidance along with solutions development and implementation support, crafted by combining industry best practices with the clients’ subject matter experience and Abile’s breadth of expertise. 

EEO Statement

Abile Group, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Anyone requiring reasonable accommodations should email careers@abilegroup.com with requested details. A member of the HR team will respond to your request within 2 business days. 

Please review our current job openings and apply for the positions you believe may be a fit. If you are not an immediate fit, we will also keep your resume in our database for future opportunities.