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The IT Technician I position is an entry level position ideal for someone who has a passion for providing high quality support, enjoys communicating with customers and is driven by solving technical problems. You will make an immediate impact by diagnosing, troubleshooting and resolving technical issues. If you are a critical thinker, have strong customer service/communication skills, determined to succeed and thrive working in a fast-paced environment with a highly collaborative team, then we want to speak to you!
This position serves as a primary point of contact for customer support requests, providing remote or onsite services to managed service clients. The IT Technician is responsible for clear and consistent communications with clients and internal team members regarding technical issues. They must also understand the features and benefits of proposed technology solutions and troubleshoot most network problems.
Abacus Technologies has been headquartered in Birmingham, AL since 2000. We solve the Security & Compliance, Telecommunications and Network Infrastructure needs of our clients to help them grow. We assess and recommend a plan that includes network and telecom infrastructure, software, information, network security, backup, disaster recovery planning and other services.
And we have fun doing it! We've been named one of the "Fastest Growing Companies" and "Top Technology Firms" by the BBJ and pride ourselves on being our clients' trusted IT advisor, not just another IT vendor.
We are sister companies with BMSS Advisors & CPAs, Payroll & Benefit Solutions, and BMSS Wesson Wealth Solutions to give all clients "peace of mind" and an exceptional client experience.
Abacus offers many benefits, but a few highlights include 4 weeks PTO, bi-weekly team lunches, cell phone allowance, overtime pay, flexible hours, summer half day Fridays, 3 community serve days per year, upward mobility, full BCBS insurance, and 401k matching.
Learn more about us at abacustechnologies.com.
Full Time
Wholesale
$40k-50k (estimate)
12/13/2023
07/08/2024
ceom3distribution.com
Tomball, TX
<25
Wholesale
The job skills required for IT Technician I (Tech Support) include Customer Service, Problem Solving, Operating System, Customer Support, Microsoft Office, Active Directory, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Technician I (Tech Support). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Technician I (Tech Support). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Technician I (Tech Support) positions, which can be used as a reference in future career path planning. As an IT Technician I (Tech Support), it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Technician I (Tech Support). You can explore the career advancement for an IT Technician I (Tech Support) below and select your interested title to get hiring information.
If you are interested in becoming an IT Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Technician job description and responsibilities
IT Technician uses skills like backup,troubleshooting, repair computers,software packages and handle the maintenance and repair of both software and hardware of computers.
01/24/2022: Nashville, TN
These technicians support staff by assisting them with computer-related problems and training them on new systems and software as needed.
01/21/2022: Honolulu, HI
Sometimes known as computer support specialists or help desk technicians, provide support to computer users. Must also have practical knowledge of computers and networks.
12/27/2021: Wichita Falls, TX
Must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.
01/22/2022: Kansas City, MO
The main duties of a technician are to provide skilled labor on complex systems or highly technical mechanical or diagnostic testing.
03/11/2022: Gary, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Technician jobs
As computer technology changes, technicians must constantly update their professional development.
02/25/2022: Atlanta, GA
Employers may also choose to run criminal background checks on IT technicians, particularly for those who will be performing on-site services.
02/10/2022: Anaheim, CA
Employers will accept candidates with a high school diploma can also pursue Microsoft Certified desktop support Technician ( MCDST credential.
02/14/2022: Scranton, PA
Excellent Problem-Solving and analytical skills.
12/23/2021: Provo, UT
Get professional certifications like Cisco Certified Technician Certification and Training.
12/31/2021: Las Cruces, NM
Step 3: View the best colleges and universities for IT Technician.