**Job Title:** Order Fulfillment Associate

**Description:**

Join our US-based client as an Order Fulfillment Associate. This is a 100% onsite role. Apply today if you're dynamic and talented!

**Requirements:**

- Associate's degree or one year of customer service experience in a fast-paced, multi-functional environment.

- Experience with UCC, mortgage, secured transactions, lending, commercial title/abstracting, or commercial banking preferred.

- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and excellent data entry skills.

- Strong written and verbal communication skills.

- Ability to manage and prioritize tasks from various sources.

- Excellent problem-solving abilities and ability to multitask.

- Strong analytical, organizational, and time management skills.

- Willingness to work overtime as needed.

**Responsibilities:**

- Build strong relationships with internal/external customers, vendors, and jurisdictional agencies.

- Perform searches, document retrieval, preparation, execution, filings, and recordings at all jurisdictional levels.

- Assist customers and vendors with order fulfillment and problem resolution.

- Understand, demonstrate, and explain client service offerings, procedures, processes, methodologies, and delivery options, as well as jurisdictional requirements.

- Make informed decisions to meet client expectations and requirements.

- Recommend improvements to enhance customer satisfaction, efficiency, revenue growth, and cost savings.

- Challenge existing procedures and processes to increase team efficiencies and improve customer and employee satisfaction.

- Provide training on products, jurisdictional requirements, and company databases to customers, team members, and vendors.

**Benefits:**

Competitive hourly rate based on experience.

Job Type: Contract

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift

Travel requirement:

• Travel

Education:

• High school or equivalent (Preferred)

Work Location: In person