Primary responsibilities are centered on strategic planning of all resident programs within the Community. This involves big picture thinking backed by a focus on the tactical aspect of planning events and activities such as: recreational, social, cultural, educational and entertainment.

Position Responsibilities:

• Partners with the Lifestyle Director under the direction of the Community Manager to identify, coordinate and market all community events, programs, and services.
• Oversee support staff and facilitators to ensure facilities, events, classes and customer service meets the needs of the residents.
• Develop and maintain active volunteer program among residents, solicit input and involvement from residents to stimulate awareness and participation.
• Work with residents to assist in the establishment of chartered clubs.
• Secure all entertainment, food, decorations, and items necessary to carryout events.
• Oversee the New Resident Orientation.
• Work with vendors who are interested in having seminars in our community.
• Attend Board, club and committee meetings as required.
• Assess overall success of events through focus groups and evaluations.
• Perform other duties as directed.

Knowledge, Skills and Abilities:

• The ability to design and coordinate programs that enrich the quality of life and enhance the vibrancy and overall experience of living within an HOA Community.
• Effective and dynamic public speaking skills.
• Effective interpersonal and communication skills paired with high energy, initiative, and enthusiasm.
• Leadership: a demonstrated ability to lead people and get results through others.
• Time management: the ability to organize and manage multiple priorities and meet deadlines.
• Able to multi-task with frequent interruptions, changes and delays while remaining focused and work effectively, efficiently and cheerfully under such circumstances.
• Good reasoning skills with the ability to problem solve exercising good judgment and decision making.
• Able to recognize and adjust to change.

Physical Demands & Work Environment:

• Position involves sitting, standing, and movement throughout the day.
• Utilizing a computer in an office setting.
• Capable of working extended hours, to include evenings, weekends and holidays.
• Physically able to work indoors or outdoors in varied weather conditions. Lift, carry and manage equipment and supplies. Use a ladder and participate in and train others in the rules of activities.

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Experience

• 2 year(s): High school diploma or GED and two (2) years of full time, paid professional experience coordinating and promoting recreational activities and programs, volunteer programs and/or fund-raising events. Computer proficiency with database software, internet and website portals, point of sale system, registration processes. Valid driver’s license.

• Bachelor’s degree in recreation, hospitality, communication or related field and one (1) year of full time, paid professional experience coordinating and promoting recreational activities and programs, volunteer programs and/or fund-raising events, preferably within homeowner’s association programs.

Education

• High School or better

Behaviors

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

• Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

• Goal Completion: Inspired to perform well by the completion of tasks

• Self-Starter: Inspired to perform without outside help
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization