Anti Human Trafficking Case Manager

Under the supervision of the Program Manager the Advocate provides survivors of human trafficking with support and resources to be self-sufficient and safe. The Advocate provides education and outreach about human trafficking to the community.

What we can offer you:

• Hybrid remote/onsite with company laptop
• Realistic caseload
• 12 Paid Holidays, and a Floating Holiday!
• Paid Vacation and Sick time
• Comprehensive benefit plan with four Health Plan Options (we pay 95% of premiums!)
• 403(b) Retirement Plan with match
• Additional pay for bilingual staff
• Eligibility for the State Loan Forgiveness Program
• Free access to Headspace mindfulness application

Duties and responsibilities

• Provide support assistance, crisis intervention, safety planning, system navigation, advocacy within systems, peer counseling, human trafficking and life skills education, and accompaniment in person, through the 24-hour Crisis Hotline, video calls and via SafeChatSV.
• Conduct client intakes and needs assessments.
• Facilitate referral linkages to community resources and perform case management services.
• Coordinate care for clients and their family with a multidisciplinary team and outside agencies.
• Document and maintain client records per appropriate standards and regulations.
• Conduct community outreach and education.
• Attend program trainings and community meetings.
• Develop effective working relationships, and represent AACI, with outside agencies and organizations.
• Submit monthly data reports to funders and respond to funder requests in a timely manner.
• Provide in-person support in response to law enforcement calls, client emergencies, etc as needed.
• Provide survivors and their children with transportation as needed.
• Provide emergency response during off-hours as needed.
• Complete other duties and related projects as assigned.

Qualifications

Education & Experience:

• Bachelor’s degree in social work or similar field, or equivalent combination of relevant experience and education
• One year or more experience working with survivors of domestic violence, human trafficking, or trauma.
• One year of experience in a professional office environment, preferred.
• Completion of, or ability to complete upon hire the California state mandated 80-hour Domestic Violence and Human Trafficking Advocate training.

Knowledge, Skills, & Abilities:

• Ability to perform the duties described above.
• Ability to work independently.
• Ability to prioritize workload and perform effectively managing numerous responsibilities with competing priorities and deadlines.
• Ability to maintain and manage schedule effectively to manage the needs of multiple clients.
• Ability to handle sensitive and confidential matters and respond as required.
• Basic Microsoft Office proficiency. 
• Ability to maintain a valid California driver license, current personal auto insurance, and an MVR sufficient to maintain insurability under agency auto liability policies.
• Experience with Zoom preferred.
• Verbal and written fluency in English required. Bilingual skills in a second language (particularly Spanish, Mandarin, Vietnamese) desired but not required.

Competencies:

• Ability to communicate well with people of diverse cultural professional and experiential backgrounds.
• Ability to establish and maintain effective work relationships as part of a multi-disciplinary team.

Working conditions

This job requires you to be in the community. Work is often conducted in a confidential residential shelter environment. Basic safety precautions and use of protective clothing or gear may be required. Driving is essential to the function of this job. The job requires local travel. Working with survivors of human trafficking and intimate partner violence may increase exposure to secondary trauma.

Physical requirements