Description

The tow truck operator communicates with a dispatcher, drives to the vehicles that have breakdown, connects the vehicle to the tow truck, and transports it. The driver will be responsible for attaching the disabled vehicle to the tow truck. Depending on the type of tow truck, this may include using a chain, winch, steering locks, and other devices as well as affixing lights onto the towed vehicle.

RESPONSIBILITIES

• Interact with customers and coworkers, speaking to them about automotive problems
• Potentially diagnosing the cause, and providing necessary assistance
• Ability to communicate well and will need to have a basic knowledge of cars and automotive parts. 
• Many tow truck drivers will perform small repairs on the scene of a breakdown such as changing tires, reconnecting parts, or jumpstarting the car. 
• Some familiarity with automotive maintenance and repair may be required, but most of it can be learned on the job. 
• The driver will also have to write up reports of services rendered and accept payments.
• Perform all duties as requested by management

Requirements

• Must have a valid driver’s license and a record of safe driving to become a tow truck operator. 
• Must be 18 years old and have a high school diploma or the equivalent. 
• Experience in trucking or automotive repair is a plus. 
• A basic understanding of cars and automotive maintenance is preferred. 

PHYSICAL DEMANDS 

• Ability to sit or stand for prolonged periods of time
• Ability to perform repetitive tasks; manual dexterity
• Vision abilities required include close, distance and depth perception
• Ability to walk long distances