3 Member Experience Associate Jobs in Milpitas, CA
AAA is Hiring a Member Experience Associate Near Milpitas, CA
Member Experience Associate
JOB DESCRIPTION
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
Why Work For Us?
- Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
- 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
- Benefits – Medical, Dental, Vision, wellness program and more!
- Paid Holidays
- Paid Time Off – Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities
- Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
- Free AAA Classic Membership
- AAA Product Discounts
- Tuition Reimbursement Program
.
Summary
At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
The Member Experience Associate acts in a service and sales capacity, responsible for providing caring, outstanding Member service with heart while actively promoting cross sales referrals, sales and branch promotions.
Essential Functions
- Performs routine sales, service and operational functions for AAA Members including; DMV, cashiering, auto travel, notary and insurance sales support, with expectations for maintaining required standards, policies and procedures.
- Understands and actively promotes products and services to achieve individual goals in support of meeting organization goals and objectives.
- Overcomes obstacles that create barriers to Team Member or branch efforts and identifies process improvement opportunities and proposes solutions.
- Acts as an agent for change while promoting AAA’s guiding principles and core values.
- Demonstrates sales and service skills. Able to effectively interact, face-to-face, with new, prospective and existing Members.
- Accuracy and comfort handling money, making change, balancing cash drawer.
- Good computer skills, proficient in both reading and basic arithmetic.
- Good written and verbal communication skills in person and over the phone.
- Ability to multitask in response to requests, requirements and Member/Team Member expectations. Ability to accept feedback and correct course as necessary.
- High school diploma or GED required
- 1-2 years of work experience with a preference for sales or customer service focused positions including work in sales, insurance, retail, service industry, call centers, or fast paced office environments.
- Experience working with sales and service standards and goals (preferred).
- Current & valid Driver's License with clean history may be required
- Bonding and fingerprinting may be required
- P&C Licensing may also be required
- Bilingual Spanish or Vietnamese were a plus!
- Works in a variety of office environments where standing, walking or sitting at a desk, table or computer workstation may be required for extended periods of time.
- May travel by car, plane or other form of transportation to attend business meetings or conferences.
- May be required to work in one or more locations in a defined service area. Approximately 50-80 percent of the time spent on the job involves the use of a personal computer.
Job Summary
Full Time
Insurance
$50k-63k (estimate)
04/27/2024
06/26/2024
MENOMONEE FALLS, WI
<25
2010
KERT HERENDA
<$5M
Insurance
Related Companies
The job skills required for Member Experience Associate include Customer Service, Call Center, Products and Services, Verbal Communication, Transportation, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Experience Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Experience Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Experience Associate positions, which can be used as a reference in future career path planning. As a Member Experience Associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Experience Associate. You can explore the career advancement for a Member Experience Associate below and select your interested title to get hiring information.
If you are interested in becoming a Member Experience Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Experience Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Member Experience Associate job description and responsibilities
A customer experience associate ensures that customers who interact with the company's products or services have a positive experience.
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If the product you are looking for is out of stock, they will contact other affiliates to check whether it is available at those stores.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Member Experience Associate jobs
All Applicants for the Associate Degree of Education must complete the Associate Degree of Education Personal Statement Form.
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Step 3: View the best colleges and universities for Member Experience Associate.
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