AAA is the largest travel agency in the world and we are looking for Travel Sales Agents with a passion for selling products and providing exceptional customer service to our members and prospective members. This is a Career Path sales and customer service position that will take you on a journey from an entry-level Travels Sales Agent to a fully commissioned Senior International Travel Sales Agent.

WHY AAA?

You enjoy helping others and are focused on driving results. You have lots of choices of who to work with. What makes us different:

We help others.

As a member organization, AAA is passionately committed to providing our members and customers with Value, Safety, and Total Peace of Mind in all things related to Automotive, Travel, Insurance and Member Benefits.

We are focused on growth.

We are 13 million members strong with job adds year over year for 20 straight years and counting. Build your skills, experience and thrive in a company that has a demonstrated track record of stability & growth.

We offer a competitive Total Compensation package.

• Travel Advisors will earn a base pay of $15.00 an hour (plus commissions) with annual bonus potential based on performance.
• Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:
  • 401k Match
  • Medical
  • Dental
  • Vision
  • PTO
  • Paid Holidays
  • Tuition Reimbursement

Click here to review our extensive compensation & benefits offerings: https://michigan.aaa.com/assets/PDFs/AAA-Full-Time-Benefits.pdf

We are committed to your development

We offer on the job training with a structured training program designed to assist you in building your travel book of business.

WHAT YOU’LL DO

Travel Sales Agents assist customers with multi-faceted leisure travel plans and advise them of travel needs. Agents must build relationships with a variety of customers, understand their wants, anticipate their needs and determine the best products to match their vacation desires and travel style.

A successful Travel Sales Agent must be able to research destinations, fares, hotels, flights, rental car services, suppliers, and be able to effectively and efficiently multi-task.

Responsible for day-to-day cashiering with membership fees, attraction ticket sales, travel store purchases such as luggage, and other various member purchases.

Maintain inventory of map materials and tour books to ensure that supplies are on hand as needed.

Seek potential to grow customer base through sales and customer service.

Participate in an extensive four phase training program to advance their career to a Senior International Sales Travel Agent.

WHO YOU ARE

You are passionately driven in a sales role to provide the best products and services to members and customers. You are a self-starter who understands the importance of a solid, dependable work ethic. You have a desire to create your profile of travel customers and you value the long term goals and financial success of being a fully commissioned Travel Sales Agent.

WHO YOU ARE

You are passionately driven in a sales role to provide the best products and services to members and customers. You are a self-starter who understands the importance of a solid, dependable work ethic. You have a desire to create your profile of travel customers and you value the long term goals and financial success of being a fully commissioned Travel Sales Agent.

Required Qualifications

• Face to Face Customer Service Experience
• Consultative Sales Experience, including cross-selling
• Experience in a work environment meeting and exceeding sales goals
• Ability to multi-task in a fast paced detail oriented environment

Preferred Qualifications

• Hospitality, Travel, or Tourism related college degree
• Base knowledge of North American Geography and Travel Destinations

We are members serving members. We are committed. We aspire to create a workplace that helps others, members and team members alike. This is What Makes Us . . . Us. Come join our team!

The Auto Club Group offers a competitive compensation and benefits package including a base salary with performance based incentives; medical/dental/vision insurance,401(k), generous time off, a complimentary AAA Membership and much more!

ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.

The above statements describe the principle and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfil these requirements.

The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.