Job Description

JOB DESCRIPTION

We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do.

We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

Why Work For Us?

• Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
• 401k Matching $1 for $1 company match up to 6% of eligible earnings per pay period
• Benefits Medical, Dental, Vision, wellness program and more!
• Paid Holidays
• Paid Time Off Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities
• Collaborative Environment AAA will value your contribution to providing exceptional service to our members
• Free AAA Classic Membership
• AAA Product Discounts
• Tuition Reimbursement Program

Additional Details : Sign-On Bonus of $2,500* (applies to Certified Master Repair Technicians)

NO SUNDAY WORK

At AAA, our Team Members are dedicated to delivering exceptional service and helping our Members overcome life's challenges.

We believe that your personal experiences outside of work contribute to your success at work. We are actively transforming AAA for the future, with a mission to create lifelong Members by fostering the innovative spirit of our Team Members.

Come join our elite team of automotive repair technicians

From complex diagnostics to intricate repairs, you'll tackle challenges head-on, supported by a team of experts. With competitive compensation, ongoing training, and advancement opportunities, your career will be in high gear with us!" - Don't take our word for it.

Listen to our team members - https : / / lnkd.in / g6hMMj -F

JOB RESPONSIBILITIES :

Perform work as indicated on Approved Repair Orders

Only perform necessary and customer-requested services on vehicles

Conduct all repairs according to MAP (Motorist Assurance Program), OEM (Original Equipment Manufacturers), or accepted industry standard procedures

Ensure that all repairs are for the benefit of the member / customer

Test drive vehicles when practical to identify performance or drivability concerns before initiating repairs (except when unsafe or vehicle not drivable)

Retest drive vehicles after repairs to verify problem resolution

Maintain a clean and safe work environment, promptly cleaning spills and debris to reduce hazards

Maintain company-provided equipment and machinery

Adhere to company and industry safety rules and regulations

Report all unsafe conditions to supervisor, including lifts, overhead doors, and equipment

Attend all required training and seek additional training to enhance effectiveness

Stay up to date on industry trends and repair procedures

Complete at least 24 hours of continuing auto repair training per year, sponsored and / or provided by the club

Ensure customer vehicles are kept clean and refrain from adjusting any controls within the vehicle

Verify the correctness of ordered parts for assigned vehicles as soon as possible

Perform digital inspections and document all relevant information in the shop inspection or management system, including attaching photos or videos to illustrate repairs or needs

Prioritize comeback-related repairs as directed by manager or lead

Communicate effectively with the manager, service advisors, and other technicians to contribute to the overall performance of the location

Assume responsibility for the safety and accuracy of all repairs made and systems inspected, ensuring that the vehicle is as safe or safer than before work commenced

Perform other related duties as assigned

Note : Travel to different locations may be required on an as-needed basis

KNOWLEDGE / SKILLS / ABILITIES :

Effective verbal and written communication skills in the required language(s) for the role, as justified by business necessity

Strong organization, interpersonal, and negotiation skills

Ability to work scheduled hours as dictated by business needs

Proficient math and computer skills, including experience with word processing, browsers, and email

Strong focus on member service

Ability to drive vehicles with manual transmission

Knowledge of equipment / tool operation and diagnostic / repair procedures

Maintain 100% productivity as measured by hours worked divided by labor hours flagged

EDUCATION, EXPERIENCE / LICENSES & CERTIFICATIONS

Valid driver license and acceptable driving record

Four years experience as an automotive repair technician (preferred)

Smog Repair and Testing Certification preferred (CA only)

WORK ENVIRONMENT / PHYSICAL REQUIREMENTS :

Ability to lift and or carry up to 50lbs

Exposure to loud noises

JOE RX

$27.69 / hour to $43.37 / hour depending on experience

Last updated : 2024-04-27