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With directly operated facilities in the Southeast, Southwest, Midwest and Puerto Rico and partners carriers with coverage into Canada, Mexico and across the globe, AAA Cooper Transportation can service nearly all transportation needs.
AAA Cooper Customer Service Clerks are a vital part of customer relations. As a full-time AAA Cooper Transportation employee, you will enjoy benefits such as : Health, Dental and Vision Insurance Company Health Savings Account Contributions 401k with company match Company paid life insurance Long Term Disability Dependent Life Insurance Accidental Death & Dismemberment Insurance Wellness programs Paid Holidays Paid vacation Weekly direct payroll deposits Tuition Reimbursement Program Employee Assistance Program Requirements : Must be able to type 50 WMP, work flexible hours, dependable, professional customer service skills, experience with office equipment, personal computer, copier, fax, scanner, calculator and fax machine.
Position Responsibilities : Answer phone calls, faxes and emails pertaining to customer questions Take pickup requests Enter rate requests on behalf of customers Investigate all overages, shortages and damages to determine the cause and responsibility so that future occurrences may be prevented Reimburse customers for damage to or loss of freight through claim process Perform other work related duties as requested Category : Service Center Administration
Last updated : 2024-05-24
Full Time
$35k-44k (estimate)
05/25/2024
08/22/2024
aaacooper.com
Dothan, AL
1,000 - 3,000
The job skills required for Customer service clerk include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service clerk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service clerk positions, which can be used as a reference in future career path planning. As a Customer service clerk, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service clerk. You can explore the career advancement for a Customer service clerk below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Clerk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Clerk for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Clerk job description and responsibilities
Develop, build and expand customer base through providing quality customer services.
03/23/2022: Albany, GA
Oversee and supervise that products and services are delivered on time to customers.
03/24/2022: Saginaw, MI
Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
01/31/2022: Winston Salem, NC
Recommend changes that could provide a better experience to customers.
02/14/2022: Miami, FL
Listen attentively to caller needs to ensure a positive customer experience.
03/16/2022: Hopkinsville, KY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Clerk jobs
The best CSRs are genuinely excited to help customers.
03/10/2022: Saint Cloud, MN
Must have the ability to use positive language.
01/28/2022: Hopkinsville, KY
You must able to understand the customer’s expectations.
03/09/2022: Temple, TX
Gain some customer service experience to enhance your chances when applying in the future.
02/09/2022: Galveston, TX
A good Customer Service Clerk must have excellent communication skills since they will be speaking directly with customers.
03/21/2022: Omaha, NE
Step 3: View the best colleges and universities for Customer Service Clerk.