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Call center
$37k-47k (estimate)
Full Time | Business Services 2 Weeks Ago
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A-Line Staffing Solutions is Hiring a Call center Near Franklin, TN

A-Line Staffing is now hiring Hybrid Healthcare Call Center in Franklin TN 37064. The Hybrid Healthcare Call Center would be working for a Fortune 500 company and has career growth potential.

This would be full time / 40 hours per week.

If you are interested in this Hybrid Healthcare Call Center position, please contact MarTzha at

586-960-3872

mhurtt@alinestaffing.com

Hybrid Healthcare Call Center Compensation

  • The pay for this position is $17.50 per hour.
  • Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance.
  • A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates.

Hybrid Healthcare Call Center Highlights

The required availability for this position is Mon-Fri 8a-5p

Hybrid Healthcare Call Center Responsibilities

The primary responsibilities are to verify insurance coverage for potential and new clients. Additionally, this person will re-verify insurance coverage for existing patients to answer questions about benefits, coverage, billing, and payments.

  • Effective delivery of company products and services
  • Responds to telephone inquiries from new policyholders, tenured policyholders, agents and their representatives.
  • Provides information coverage and benefits, billing and payments and field general questions.
  • Determines the best method for providing services.
  • Verifies insurance and / or payments.
  • May perform data entry.
  • May assist with the processing of billing paperwork.
  • Accurately maintains files of all patient account profile information and referral source data.
  • Resolves patient complaints by identifying the root cause of opportunities and coordinating appropriate corrective action.

Hybrid Healthcare Call Center Requirements

  • High School Diploma or GED with minimum of associate degree preferred.
  • Must be able to type 35 wpm
  • Basic alpha number data entry skills with attention to accuracy and quality is essential.
  • Intermediate math skills are required with attention to detail and quality essential.
  • Experience in a health care setting or insurance industry is a plus, including knowledge of basic insurance and third-party terms and medical terminology.
  • Computer experience is required with proficiency in Microsoft Outlook, Word, and Excel.
  • High School Diploma or GED
  • Attendance is mandatory for the first 90 days.

If you think this Hybrid Healthcare Call Center position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply now for IMMEDIATE consideration.

MarTzha Hurtt /

MHurtt@ALineStaffing.com

586) 960-3872

Last updated : 2024-05-12

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$37k-47k (estimate)

POST DATE

05/14/2024

EXPIRATION DATE

05/14/2024

WEBSITE

alinestaffing.com

HEADQUARTERS

MOUNT PROSPECT, IL

SIZE

200 - 500

FOUNDED

2005

CEO

RAYMOND LICHOCKI

REVENUE

$10M - $50M

INDUSTRY

Business Services

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The following is the career advancement route for Call center positions, which can be used as a reference in future career path planning. As a Call center, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center. You can explore the career advancement for a Call center below and select your interested title to get hiring information.

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If you are interested in becoming a Call Center, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Customer service agents need to be able to problem solve on their own without constantly needing to transfer the call to a higher level agent or putting the customer on hold to ask someone on their team for help.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center jobs

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Success Performance Solutions call center skill and personality assessment tests can help.

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Packed with skill practice, tips and techniques to provide a complete training solution for call center agents or anyone who provides sales/service over the phone.

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Understand and practice specific collection call best practice techniques.

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Step 3: View the best colleges and universities for Call Center.

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