Provides patient support and communication by facilitating an exceptional patient experience.

Accountable for welcoming and preparing the patient for their appointment, informs patients of relevant and required information for their visit and provides clear communication around the services they are scheduled to receive.

Responsibilities include:

Greets all patients and visitors in a professional and welcoming manner.

Obtains copies of insurance cards, driver’s license, authorizations, referrals, and other required appointment documentation and appropriately saves them in operating system.

Performs insurance validation and informs patient of benefit information.

Collects patient co-payments.

Keeps the reception and patient waiting areas clean and organized.

Schedules patient appointments/follow-up appointments in accordance with established policies and procedures.

Greets patients and answers phones.

Prepares, cleans, and maintains exam and treatment rooms, as well as supplies and equipment.

Perform other duties and responsibilities as required, assigned, or requested.

Qualifications:

Dependable, Responsible work etiquette

High School Diploma required.

Skill in use of computer, calculator, copy machine.

Basic knowledge of correct English usage, spelling, and punctuation.

Basic knowledge of modern office practices, materials, and procedures.

Basic knowledge of insurance requirements and procedures.

Knowledge of medical terminology.

Comply with all HIPAA, OSHA, Compliance, and IT standards and policies.

Schedule: PART-TIME (clinic is open Mon – Sat)

Job Type: Part-time

Pay: $15.00 - $16.50 per hour

Expected hours: 12 – 20 per week

Healthcare setting:

• Clinic
• Private practice

Schedule:

• Monday to Friday
• Rotating weekends

Experience:

• Front desk: 3 years (Required)
• Medical receptionist: 3 years (Preferred)

Work Location: In person