We are looking for a Retail Sales Representative to provide excellent customer service and locksmith services. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services, and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability. Our retail stores are open Monday-Saturday.

Responsibilities

• Obtain locksmith license and perform locksmith services (paid training provided)
• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure products are fully stocked
• Manage returns of merchandise
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services

Skills

• Mechanical inclination
• Proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Basic math skills
• Track record of achieving sales quotas
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• High school diploma or equivalent

Benefits

• Health, vision, dental insurance options
• Company paid life insurance policy
• FSA, STD/LTD, Vol Life, Aflac options

Check out our website: https://www.a-1locksmith.com/

Schedule

• Monday to Friday
• Weekend availability