JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK: https://wd5.myworkday.com/cowlitz/d/inst/1$9925/9925$439.htmld Pledge for Success: We are dedicated in hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are. Position Summary: This position supervises the Surveillance Technician(s) and prioritizes, organizes, and assigns work projects, will also perform duties of Surveillance Technician. Primary Duties and Responsibilities: Promotes superior guest service. Provides daily direction for the Surveillance Technician(s) by supervising activities, providing performance feedback both formally and informally, interpreting and enforcing policies and procedures and communicating effectively. Analyzes workload and assigns work and/or projects to ensure completion in a timely manner. Electronic systems troubleshooter. Is on-call for emergency technical issues. Responsible for record keeping related to assigned projects. Maintains confidentiality of sensitive information. Performs other duties as assigned. Minimum Qualifications: Previous Surveillance Technician experience. High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD). Possess a strong understanding of the logistics of a digital surveillance system. Demonstrated ability to effectively lead groups. Good interpersonal, oral, written and telephone communication skills. Ability to thoroughly understand and apply the principles of “Electronic Theory”. Ability to use manual and/or power tools related to installation in new construction and/or old construction in a low-voltage environment. Ability to work in high areas using both ladders and aerial lifts. Ability to remain calm under stressful situations by analyzing, prioritizing, and using sound judgement to resolve issues. Basic computer and math skills. Must be able to work various shifts and flexible hours. Ability to lift 50 lbs. Must possess a valid Driver’s License. Must be willing to work in a smoking environment. Must be willing to adhere to company health and safety measures. * Due to the sensitive nature of the Surveillance position, transfer options may be limited to other departments. Work Shift: Regular Knock, knock. Hear that sound? That's opportunity! Located on the Cowlitz Reservation in Ridgefield, Washington, ilani, developed by the Cowlitz Tribe and Salishan-Mohegan, a partnership that includes Mohegan Sun, one of the world’s foremost gaming and entertainment developers and operators, is the Pacific Northwest’s premier gaming, dining, entertainment, and meeting destination. With nearly 400,000 total square feet, ilani includes more than 100,000 square feet of gaming space with nearly 3,000 slots and 75 gaming tables; 18 different restaurants, bars, and retail outlets; and a 2,500-seat meeting and entertainment venue hosting nationally recognized performances. In the Spring of 2023, ilani will open the doors to a 14-story luxury hotel, featuring nearly 300 rooms, a top floor restaurant and indoor-outdoor pool experience.