Overview

Purpose of this role:

The Office Manager plays a critical role supporting our rapidly growing business by managing / administering the cross-functional administration and operation of the business. Additionally, the Office Manager coordinates all Community Engagement on behalf of the company. Reporting to the General Manager as a full-time role, the Office Manager will assist in supporting the business in the areas of People Operations, Community Engagement, Accounting, and Office Management primarily, and IT, and Business Operations as needed.

What you will do in this role:

Primary Role Responsibilities:

• Employee support, including: 
• Coordinating Candidate Interviews with operations leaders
• New Hire Onboarding
• Employee Offboarding
• Maintain office communications and compliance boards
• Ensure Data Integrity with all Employee-Related information in ADP, Service Titan, Samba, and other systems.
• Answer or direct general employee questions
• Escalating Employee Relations issues to Regional Employee Services Team

• Community Engagement
• Manage strategic partnerships with local business chambers, community organization, college and/or professional sports teams
• Plan and execute events and activations with community partners with a goal of at least 1-2 external events a month
• Be an internal champion of community marketing by being a visible presence and hosting at least 1 employee event a quarter
• Effectively communicate with internal teams and media outlets
• Report on community and media exposure
• Lead social listening initiatives across (your business) market area
• Graphic design and editing on emails and social media
• Manage a marketing budget and track ROI on spend

• Accounting Support:
• Manage Accounts Receivable
• Manage and process Employee Expense Reports
• Manage Cash and Bank Deposits

• General Office Management and Administrative Support:
• Manage vendor and facility relationships
• Reporting office progress to senior management and working with them to improve office operations and procedures 
• Ordering and maintaining general supplies
• Assisting leadership in planning and executing employee events

Secondary Role Responsibilities:

• IT/Technology Support:
•  Assist with the ordering, distribution, tracking, and management of IT equipment and assets, such as laptops, PCs, printers, iPads, phones, and other technology
• Coordinate and manage IT support and equipment repairs
• Business Operations Support:
• Oversee Financing Programs 
•  Oversee licensing
•  Additional duties as assigned.

What you bring: 

• 2 to 4 years Office experience • Self-starter with the ability to work both autonomously as well as under direction• Strong detail-orientation with the ability to multi-task as needed• Strong communication skills, both written and verbal• Positive, conscientious, team player who can effortlessly collaborate on teams and project lead as needed• Operates with a high degree of integrity and professionalism• Clear background check and drug screen

Qualifications

Qualifications:

• High school diploma (or GED)
• High level of competence with math and calculations
• Customer Service/office administrative experience is preferred
• Commitment to customer satisfaction
• Dependable/Punctual
• Team player

Responsibilities

Who/What Are We Looking For?

• Assist coworkers with daily responsibilities including but not limited to processing paperwork, sending emails, data entry, speaking with customers to make sure all accounts are kept current and all payments are received