Position: Sales Associate 

About Us 

For over 50 years, MadRag has been bringing on-trend fashion to budget-conscious women who have a bold sense of style. With more than 100 stores in 14 states, MadRag is the "go-to" destination for today’s most fashion-forward shoppers. We take pride in our history of making fashion size-inclusive and accessible to all and the customer is at the heart of everything we do. Our core values of driving results, building relationships, and respect for each other impact the decisions we make every single day.

Job Summary

The Sales Associate is responsible for driving sales while ensuring each customer has an exciting and enjoyable experience. The Sales Associate bring a positive attitude and service mentality to every interaction in an effort to delight the MadRag shopper.

Responsibilities

• Support the customer service initiative through the ASSIST program.
• Consistently creates a welcoming environment as customers enter or exit the store.

• Immediately responds to customer inquiries and needs.
• Proactively seeks opportunities to deliver a great customer experience.

• Uses basic selling techniques to engage with the customer.
• Introduces current sales, promotions, loyalty program and other brand initiatives. 
• Capture customer information for loyalty program
• Follows the Company’s Customer FIRST model (Friendly Greeting, Identifying Needs, Responding, Suggesting and Styling, and Thanking).
• Completes sales transactions and maintains proper accountability at registers.
• Demonstrates initiative, teamwork and ownership in every interaction.
• Maintains the visual standards for the selling floor, fitting rooms, visual displays and presentations.
• Assists in daily store recovery, before, during or after store opening hours.
• Adapts to an environment that changes quickly while managing multiple tasks.

Qualifications

• Must be energetic with excellent verbal communication skills.
• Must be able to complete sales transactions in the register system.
• Must be available to work a flexible schedule to meet the needs of the business which may include the closing shift, weekends, and holidays.
• Must be able to spend up to 100% of the working time standing and walking.
• Must be able to lift and carry up to 20 lbs.

Benefits

• 401(k) Plan
• Associate Discount
• Fun and friendly work environment

MadRag provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements. MadRag complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.