3301 45th St S, Fargo, ND 58104 | Job Type: Full Time Chapter Aesthetics is a leading medical aesthetic studio providing evidence-based, non-surgical and cosmetic treatments for people who want to live in the "wow." We focus on helping guests define their goals, customize their plans, start their journeys, and finally, love their results. Our values are our inspirational guide in continuing to deliver on our people-first promise, paying them well and working together to solve tough problems. If you’re ready to start your next chapter, where opportunities become possibilities to shine, let’s chat! At Chapter Aesthetic Studio we put you first! We offer: Position-specific, hands-on training through our very own Chapter University. On-site team atmosphere and supportive culture. Monthly uncapped bonus opportunity. Discounted treatments and products. Full Medical benefits, including dental discount. 401k plan with a generous match. Paid Time-off & holidays. Work-life balance. Career advancement opportunities. You’ll achieve success by: Delivering a Chapter memorable welcome for all guests entering the studio. Answering the phones and complete guest requests with friendliness, accuracy, and enthusiasm. Mastering service and retail product knowledge to be a trusted resource for guests. Delivering a memorable checkout experience for guests. Assisting with local marketing events as needed. Participating in lead generation activities. Delivering on Chapter's purpose of sparking joy by creating a WOW in all interactions. Promoting new areas/services to guests to accomplish team and individual sales goals. Promoting membership conversion by effectively communicating benefits, encouraging new sales, and participating in retention tactics. Supporting Chapter culture standards. Maintaining an exceptional facility appearance. Qualifications: High school diploma or equivalent required. A minimum of one year of customer service experience; sales and/or administration experience is preferred. Superior interpersonal and customer service skills. Knowledge of modern office procedures and methods, including telephone communications, computer systems, and record-keeping. Equal Opportunity Employer: Chapter is an Equal Opportunity Employer (EOE) that welcomes and encourages all applicants to apply, regardless of age, race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, disability, veteran status, marital or parental status, ancestry, citizenship status, pregnancy, or other reasons prohibited by law. Don't hesitate to apply even if you don't meet 100% of the qualifications. We value diversity and encourage all individuals to apply. Chapter Aesthetic Studio is a new medical aesthetics brand, offering state-of-the-art, non-surgical skin care and body rejuvenation treatments. We exist to empower people to write their own story on beauty, because we believe beauty belongs to every body. Our team of experienced nurses and aesthetic specialists provide personalized care and incredible service, helping you feel good about where you are on life’s journey so that you can finally be who you were meant to be.