4 Service Dispatcher Jobs in Raleigh, NC
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6 & Fix is Hiring a Service Dispatcher Near Raleigh, NC
Why work for us? 6 & Fix has been serving the Triangle area for over 15 years. We have a strong company culture, and work-life balance is something we value for our employees. We understand the importance of liking where you work, and we strive to create an atmosphere fostering positive working relationships, open communication, and continued learning. We host monthly employee appreciation breakfasts and local sporting events nights, among other activities that allow team members to create friendships. We understand the importance of job security in today's environment and pride ourselves on keeping a steady stream of work in a mostly seasonal industry. We have found that the best way to provide superior customer service is to have a team that is satisfied with the work they do! To learn more, please visit our website at: 6andfix.com
Pay Rate: $38k/year to $52k/year depending on experience
Hours: 4-day-a-week schedule from 8:00 am to 6:00 pm. Wednesday through Saturday or Sunday through Wednesday schedule available
What we offer:
- 100% coverage for medical premiums through Blue Cross / Blue Shield
- Supplemental AFLAC plan (including short-term and long-term disability)
- Dental / Vision Insurance
- 401k with 50% company match up to 6%
- 32 hours of PTO
- 40 hours of vacation
- 6 paid holidays
- Corporate discount program
- 2,000 online courses are available for continuing education!
- Employee appreciation rewards program
Responsibilities:
- Maintain the Service Technicians' daily schedules
- Maintain customer database with current information
- Clear and concise communications with the department managers, employees, and company customers
- Keeping customers appraised as the company schedule and requested lead times
- Provide accounting with maintenance contract billing information
Required Qualifications:
- 2 years of administrative experience
- Dispatching experience preferred
- High School diploma or equivalent (minimum)
- Ability to pass a drug and background check
- HVAC or related industry experience a plus
- Advanced communication skills: written and verbal
- Proficient in Microsoft Office: Word, Excel, Outlook
- Knowledge of dispatching software is preferred
- Prioritization and organizational skills
- High attention to detail with the ability to complete tasks and follow through
- Works successfully in a fast-paced environment
- Geographical knowledge of service area and map reading skill
Job Summary
Full Time
$35k-44k (estimate)
12/28/2023
05/02/2024
The job skills required for Service Dispatcher include Customer Service, Communication Skills, Billing, Microsoft Office, Attention to Detail, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Dispatcher. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Dispatcher positions, which can be used as a reference in future career path planning. As a Service Dispatcher, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Dispatcher. You can explore the career advancement for a Service Dispatcher below and select your interested title to get hiring information.
If you are interested in becoming a Service Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Dispatcher for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Dispatcher job description and responsibilities
Service Dispatchers manage customer phone calls and organize service calls such that HVAC Technicians can move efficiently from job to job throughout the day.
01/20/2022: Wilmington, NC
Service Dispatchers are office professionals who oversee HVAC Technicians' work and direct them to jobs that require attention.
02/07/2022: Washington, DC
The service dispatcher will also ensure that the necessary tools and parts are ready for the job.
02/27/2022: Moline, IL
Service dispatchers prioritize service requests and schedule jobs accordingly to address the most urgent customer needs as quickly as possible.
03/04/2022: Binghamton, NY
Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed.
03/06/2022: Memphis, TN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Dispatcher jobs
Moreover, the management will need to train technicians and the dispatcher to work together.
02/17/2022: Billings, MT
Other duties usually seen on a Service Dispatcher resume example are relaying work order and messages, communicating with work crews, addressing customer questions, and maintaining records of service requests.
02/23/2022: Peoria, IL
Analyze how jobs are being assigned, scheduled and re-scheduled.
01/28/2022: Atlantic City, NJ
Typically requires a high school diploma or equivalent.
03/24/2022: New Suffolk, NY
Dispatchers need the technological skills to use computers, software, radios and recording equipment.
02/22/2022: Gary, IN
Step 3: View the best colleges and universities for Service Dispatcher.
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