Company History and Organization

3G Security Solutions and its brother company, Am-Gard Inc., have been providing security guard service to the southwestern Pennsylvania region for over 40 years. Incorporated in 2015, 3G Security Solutions is a wholly owned WBE and operates within the Pittsburgh Market. We take pride in our support of the communities we serve and local charities including the City of Pittsburgh Police, Veteran’s Leadership Program, Animal Friends, and the Wounded Warrior project just to name a few. 3G Security Solutions is a member of the Building Owners and Managers Association as well as the American Society for Industrial Security and is proud to be one of the largest Women owned, locally operated security businesses in the Pittsburgh Market.

3G Security Solutions’ headquarters is located in Pittsburgh and we currently provide profession security services to numerous customers within the region. With customers having direct access to 3G Security Solutions’ engaged ownership, coupled with an experienced operations team led by our President, Jennifer Boczar Dintini, we are committed to providing superior security services ensuring a safe and secure environment at all of our customer facilities. We believe our experience, commitment to excellence and local heritage make 3G Security Solutions the ideal partner to support your security and safety program.

Position / Title: Security Officer  Status: Full-time (40 hours)

Location: Pittsburgh, NS, Oakland Shift: Daylight

Experience Required: Pref Minimum: Some security experience, demonstrated proficiency with the duties of all facility security posts – galleries, entrances, docks and tours. Customer service, public relations, and asset protection a must.

PRIMARY FUNCTION: Providing the necessary operational support to ensure the protection of the people and assets from various threats and potential threats such as theft, vandalism, fire and assault, following the procedures set forth in the Employee Handbook, Standard Operating Procedures, and the Emergency Operations Plan.

KNOWLEDGE, SKILLS, ABILITIES: Must have the ability to communicate clearly both orally and in writing, understand and follow oral and written instructions, and communicate instructions to others. Must have the ability to understand and achieve a basic working knowledge of the security system, procedures, and access control within an established training period. A working knowledge of Microsoft Office programs, including Word, Excel, Access, and a basic understanding of Adobe Reader.

PHYSICAL REQUIREMENTS: Must demonstrate emotional stability during periods of tension and stress while carrying out assigned duties. Must have excellent ability to hear, see, smell and otherwise observe surroundings. Must be able to climb, maintain balance, stoop, kneel, crouch, crawl and reach with hands and arms. Must be able to lift and/or move up to 50 pounds. Must be able to sit, stand and walk for extended periods.

PRINCIPAL ACCOUNTABILITIES

• Accurately observe surroundings, including video display monitor.
• Maintain records and written reports.
• Deal with difficult situations firmly, courteously, calmly and with respect for the rights of others.
• Demonstrate initiative and common-sense judgments in responding to emergencies.
• Analyze situations incisively and objectively and determine the proper course of action to be taken.
• Make rounds of the building and stand watch for long periods of time.
• Patrol and monitor assigned areas to assure collection, public and building security.
• Investigate, observe and report any unusual conditions, noises, odors, events or improper behavior as directed by Security Department procedures.
• Observe security system monitors, implement security and fire alarm procedures, respond to radio and telephone calls, issue visitor and contractor badges and maintain logs as required.
• Follow opening and closing procedures for securing assigned patrol area including operating various gates and doors, turning lights on and off and opening and closing windows as necessary.
• Provide all requested information and assistance to visitors. Act to resolve their special requests, problems or concerns to achieve mutual satisfaction.
• Respond to emergency situations (such as accidents, illness, fire, building evacuation, and disorderly patrons) in accordance with prescribed Security Department procedures.
• Observe safety and security procedures including proper use of equipment.
• Exhibit professionalism in attire, work habits and communication.
• Must follow work rules, regulations and procedures for the Facilities Planning & Operations department and CMP.
• Cooperate as a member of the front-line team (with Customer Service Representatives, Museum Guides and Gallery Attendants) to provide seamless customer service. Demonstrate respect and dignity to co-workers and visitors.
• Execute security services as outlined in site-specific Post orders and directed by Security Management
• Answer phones as needed
• Observe and report suspicious activities and persons
• Enforce rules, regulations, policies, procedures, and respond to emergency situations requiring security assistance
• Secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment and access points; permitting entry
• Obtain help by sounding alarms
• Prevent losses and damage by reporting irregularities, informing violators of policy and procedures; restraining trespassers
• Complete reports by recording observations, information, occurrences and surveillance activities; interviewing witnesses; obtaining signatures
• Maintain environment by monitoring and setting building and equipment controls
• Maintain organization's stability and reputation by complying with legal requirements
• Contribute to team effort by accomplishing related results as needed
• Ensure the security, safety and well-being of all personnel, visitors and the premises
• Provide excellent customer service
• Adhere to all company service and operating standards
• Remain in compliance with local, state and federal regulations
• Respond to emergencies to provide necessary assistance to employees and customers
• Protect the client’s assets relative to theft, assault, fire and other safety issues.
• Follow procedures for various initiatives, including fire prevention, property patrol, traffic control and accident investigations