Position Overview

This is a highly specialized role, consisting of on-site Technician Helper duties and occasional warehouse support. Technician Helper will ride with or meet Technician, as directed by management, to provide assistance with installation to increase efficiency and reduce injury. The Technician helper will also assist with the processing of returned goods, salvaging dead inventory for re-use/recycle, and overall cleanliness of the warehouse. This role is intended as a potential path for promotion to Install Technician with proper work ethic and skills development.

What you’ll do

• Ride along/meet Technicians in the Field to assist as needed.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Who you are

• Communicates effectively and provides accurate information with the warehouse and service team
• Detail oriented
• Very positive attitude
• Team player
• Customer centric, recognizing technicians as their primary internal customer
• Able to work at a high pace, with periodic extended hours
• Ability to stay composed under high stress situations
• Ability to multi-task, coordinating tasks that are within the Warehouse and in support of the Field Technicians
• High School Education or GED equivalent
• Ability to work full-time, following a schedule of Tuesday through Saturday
• Experience with using Windows based systems
• Experienced with warehouse operations, inventory control, planning and replenishment
• Experience support high volume business operations
• Experience with Field Service operations
• This role requires the ability to lift and carry products up to and occasionally over 50 pounds along with frequently sitting, standing, walking, squatting, bending, kneeling, and reaching
• Licensed to operate a motor vehicle and driving record is in good standing

What’s in it for you?

• This role offers an hourly rate of $16 - $17 per hour, depending on experience. 
• In addition to competitive pay, you'll receive benefits including medical, dental, vision, time off with pay, and a 401(k) plan with a degree of employer matching.
• We provide short-term and long-term disability benefits at no cost to you! In addition, we offer company-paid life and accidental death and dismemberment insurance with opportunities to elect additional voluntary insurance plans as well.
• We offer eligible employees six weeks of paid parental leave to bond with a child following birth, adoption, or foster placement.
• Enjoy amazing discounts on our 3 Day Blinds products as well as access to various other exclusive discounts!

Please note, all offers presented to candidates are carefully crafted to ensure market competitiveness, equity, and reflect the individual candidate’s education, experience, skills and potential.

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