Are you a self-starter stuck in a dead-end collections job with no opportunities? Do you feel under-appreciated for your hard work and want to boost your career to the next level while growing yourself personally and professionally?

If you said yes, then we have the right opportunity for you. We are a local disaster restoration company stablished since 1994, seeking a full time Collections Specialist to help us continue our rapid growth. In this position, you will have weekly coaching and training to improve collection skills and methods. You will have access to others with successful collections track records to support and teach our processes that guarantee success when followed. Over 90% of the collections are low stress/pressure because of our strategic process. This position has unlimited growth potential.

Company Benefits for Collections Specialist

- Salary Pay plus Commission

- Fully paid health & vision insurance

- Option for dental insurance

-Health Savings Account

- Paid time off

- Paid Holidays

- 401K plus 3.5 company match

- In house/In depth training

- Quarterly reviews/ Growth Meetings

- Multiple levels of opportunity for growth, promotion, performance bonuses, and the opportunity to train and lead others.

Accounts Receivable Specialist Roles and Responsibilities include:

- Follow the mortgage process on every job

- Follow full collection process until money is collected

- High volume calls to ensure calling every customer every week

- Meet/exceed criteria set for accounts aged 90 days

- Meet with supervisor weekly or more often to discuss/plan collections issues

- File & appear in small claims court as needed

- Follow post court process

Accounts Receivable Specialist Requirements

- Must have 2 years of collections experience, coaching provided if no experience.

- Must have some customer service experience.

- Must have excellent written, verbal and phone communication skills.

- Must have ability to perform at least 80 calls daily

- Must be able to pass a criminal background screening.

- Must be completely open to change and self-improvement.

- Helpful to understand basic construction terms/practices.

- Helpful to have experience/understand mortgage claims processes

Job Type: Full-time, Monday to Friday 8am to 4:30pm with opportunity to over time

Salary: $18.00 - $27.00 per hour DOQ

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• On-the-job training
• Paid time off
• Paid training
• Vision insurance

Weekly day range:

• Monday to Friday

Work setting:

• Office

Experience:

• Microsoft Excel: 1 year (Preferred)
• Negotiation: 2 years (Preferred)
• Debt Collections: 2 years (Required)

Work Location: In person