We are looking for a Front Desk Receptionist to provide high-quality guest service. The ideal candidate will be familiar with the property, helpful when assisting guests and responsible for handling a variety of tasks, including but not limited to greeting visitors, answering questions and setting up meetings.

Responsibilities:

• Welcome guests and search for staff members to meet their needs.
• Answer telephones in a professional manner and handle requests for typing, copying, faxing, and mailing documents.
• Communicate with customers over the phone in a professional manner.
• Anticipate guests' needs and resolve difficulties as they arise.
• Greet people as they enter the hotel.
• Know where to locate items that guests request, such as keys or ice machines.
• Answer questions about hotel policies, location of businesses in the community, local entertainment venues, and restaurants.
• Explain where guests can exchange money and find ATMs.
• Answer questions about local events and attractions.

Job Type: Full-time

Pay: $13.00 - $14.00 per hour

Schedule:

• 12 hour shift
• 4 hour shift
• Every weekend

Experience:

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Required)

Work Location: In person