Job Type: Regular Work Location: Remote - TX - CST Overview: 2020 Companies is now hiring a full-time remote Employee Success Manager! The Employee Success Manager is responsible for designing, implementing, and managing the onboarding process for new employees and managers, focusing on streamlining the process, providing easy access to resources, and creating engaging and informative messaging. The ideal candidate will be able to identify and solve problems with the current onboarding process, such as delays in email access or system permissions. The candidate should also be able to streamline the process of getting new hires into the field and create engaging and informative onboarding messaging. Additionally, the candidate should be able to work effectively with cross-functional teams and vendors and track and measure the effectiveness of the onboarding program. What's in it for you? Work 90% remotely with possible visits to corporate on occasion or as needed. Receive competitive annual salary, paid weekly Health/Dental/Vision Insurance 401K Program Paid Time Off Paid Holidays Professional and fun environment Paid Sick Leave is available per state/local ordinances Employee Assistance Program Leadership Development Program About Company 2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems. Job Description: Develop and implement a comprehensive onboarding program that is efficient and effective and meets the needs of new hires and the organization Identify and eliminate bottlenecks in the onboarding process, such as delays in email access or system permissions Streamline the process of getting new hires into the field by creating clear and concise instructions and providing timely support Organize and curate content in the LMS to ensure it is meaningful and relevant to new hires - Develop engaging and informative onboarding messaging, including emails, presentations, and training modules Partner with vendors to create high-quality media and videos to support the onboarding process Deep dive into challenges faced by new hires and create new processes and solutions to fix them Work closely with other departments to ensure that new hires have the resources and support they need to be successful Track and measure the effectiveness of the onboarding program and make improvements as needed Performance Measurements: Reduce the average time to productivity for new hires Increase employee satisfaction with the onboarding process Reduce the new hire turnover rate Develop and implement a new onboarding program for remote employees Partner with the IT department to streamline getting new hires access to systems and tools. Create a new onboarding video series introducing new hires to the company culture and values Qualifications and Requirements: 3 years of experience in onboarding or a related HR field Strong organizational and time management skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Experience with onboarding software and tools Experience with developing and delivering training programs Experience with creating and managing employee handbooks and other onboarding materials Experience working with cross-functional teams Desired Skills and Experience: Experience with learning management systems (LMS) Experience with video editing and production Experience with project management Experience with data analysis and reporting What You Can Expect From 2020 Companies We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. 2020’s Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity. WHO WE ARE 2020 Companies is one of the premier outsourced sales and marketing agencies in the United States. Over the past 31 years, our success has resulted from our relentless passion for elevating consumers, team members, and clients. WHAT WE DO Whether launching new products, penetrating new consumer segments, or executing sales and marketing strategies, we can help you reach your business goals. 2020 Companies identifies the opportunities in every challenge and works side-by-side with brands to guarantee success. Each year we deliver over 25 million in-person impressions, and we generate nearly $10 billion in client revenue. Our initiatives deliver a better return on investment for clients and retailers alike. WHERE WE DO IT We train our staff to succeed in any environment and every situation. We equip them with the experience and flexibility to help build brands and exceed goals. From the top of the Fortune 500 to smaller companies ready to expand their market share, 2020 Companies partners with clients of all sizes. HOW DO WE DO IT To guarantee the best team, we recruit, train, and deploy people who meet the exact needs of our clients’ businesses. Teamwork is the foundation of our AMPLIFY training program. We train team members to build relationships with each other, retailers, and consumers. Our blended learning environment inspires team members to be flexible, engaging, and adept at solving problems. We have never missed a launch. 2020 Companies is built on scalable infrastructure, industry-leading speed to market, and benchmark-breaking results. To meet our clients’ goals and deadlines, we recruit, train, staff, and manage the right team for every project. We tailor our initiatives to meet their goals and scale the staff to fit the size and deployment timetable they need. WHAT YOU CAN EXPECT FROM 2020 COMPANIES We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed; they are celebrated. We are continually identifying opportunities to encourage our team to be their authentic selves while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities, or professional stretch assignments, you can expect 2020 Companies to support you. 2020 COMPANIES’ COMMITMENT We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.