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Harris & Harris has over 50 years of experience in customer care and revenue recovery, specializing in the utilities, government, and healthcare markets. We’re looking for a professional, and motivated Service Desk Associate to join our team. If you’re looking for a company that embraces the principles of respect, compassion and trust, please apply with us today!
Service Desk Associate (IT)
The IT Service Desk Associate will support end users of all levels and ensure closure of support issues for all company technology utilizing a ticketing system, including but not limited to: dialer software, phones, connectivity issues, computers, printers, network accesses and IDs, and related devices.
Schedule : Standard Office Hours are 8:00am to 5:00pm CST, but must be able to work flexible hours, including Saturdays, early mornings, and possible late nights, depending on organizational needs.
Additional Compensation:
DAY TO DAY
WHAT YOU MUST POSSESS
Must Have Skills
Other Required Skills
Harris & Harris is an equal opportunity employer. Applicants will not be discriminated against based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
Full Time
$47k-60k (estimate)
06/02/2024
06/15/2024
The following is the career advancement route for Service Desk Associate positions, which can be used as a reference in future career path planning. As a Service Desk Associate, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Desk Associate. You can explore the career advancement for a Service Desk Associate below and select your interested title to get hiring information.