JOB PURPOSE SUMMARY AND MISSION

This job contributes to 16 Handles’ success by creating and maintaining the “16 Handles Experience” for our guests.

SUMMARY OF KEY RESPONSIBILITIES

• Responsibilities and essential job functions include, but are not limited to the following:

• Offer exceptional service to guests at all times.

• Welcome guests as they enter and guide them throughout the 16 Handles journey.

• Answer questions about nutritional information, allergens, and the self-serve process.

• Provide samples when requested.

• Maintain professionalism and a positive attitude.

• Promote new products, partnerships, and LTOs (limited time offerings).

• Respond to guest needs and resolve problems quickly and kindly.

• Prepare all products following proper procedures and recipes.

• Operate POS system to process cash and credit card transactions.

• Handle delivery platforms and process orders.

• Prioritize important tasks and manage time effectively.

• Adhere to brand standards and systems.

• Follow food safety and quality standards.

• Maintain the highest standards of cleanliness in all areas.

JOB SKILLS & QUALIFICATIONS

• Must be at least 16 years old

• Friendly, high energy, and outgoing personality

• Positive attitude and commitment to customer satisfaction

• Enjoy working in a fast-paced environment

• Ability to learn quickly and follow directions

• Ability to work in a team environment

• Commitment to a safe and clean environment

• Flexibility to work nights, weekends, and holidays

• Capable of counting money and making change (knowledge of POS and cash handling procedures a plus)

• Experience in a quick service environment a plus

Job Types: Full-time, Part-time

Pay: $10.00 - $13.00 per hour

Expected hours: 5 – 8 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Ability to Relocate:

• Frisco, TX 75035: Relocate before starting work (Required)

Work Location: In person