Department: 02191 AMG Arlington Heights Golf Rd - Immediate Care: Retail Status: Full time Benefits Eligible: Yes Hours Per Week: 37 Schedule Details/Additional Information: Weekdays 9a-5:30 Saturday 9-3 Sunday 9-2 MAJOR RESPONSIBILITIES Evaluates, diagnoses, treats, and manages acute patient illness and diseases via virtual visits, with the support of adjunctive assessment technology, and in-person visits, as needed. Obtains medical histories, conducts visual examinations (as needed and as able), assesses and diagnoses both acute and chronic conditions. Prescribes medication, therapy, and treatments accordingly. Orders, interprets, and evaluates patient diagnostics to develop patient care plan. Counsels, instructs and educates patients on physical and mental health including diet, preventive health measures, health behaviors, self-care skills, disease, treatment options, and normal growth and development. Provides care coordination including management of outbound phone calls and scheduling patient appointments. Appropriately communicates with colleagues during shift handoffs (e.g., relay status of potential patient follow-up calls, outstanding lab orders, unaddressed Epic In Basket messages, etc.). Covers lab results from orders created by APCs. Documents patient encounters in the electronic medical record (EMR) maintaining records according to established standards and guidelines. Applies clinical knowledge as requested by, and for support of, clinical engagement center team members (e.g., assistance with calls from patients, pharmacies, facilities, etc.). Provides clinical direction to engagement center nursing staff regarding the continued care of patients. Follows through with nursing staff to ensure patient receives recommended care. Integrates with and must be available to engagement center team members via chat, phone, or contact center workstation. Actively participate in quality reviews. Ability to work remotely from home in a private, secure setting with access to a nearby Advocate/Aurora Health facility/office in case of home technology issues. Maintain professional appearance and professional setting (home or work office) for all virtual Visits. Must have high-speed internet set up. Work rotating schedule around major holidays and rotating weekend schedule. Flexibility to cover shifts based on staffing needs. Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards. MINIMUM EDUCATION AND EXPERIENCE REQUIRED License/Registration/Certification Required: RN, APRN and Furnishing licenses (if applicable) issued by the state(s) in which the team member practices. Position requires licensure in IL and WI. Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 21 days of hire, Nurse Practitioner certification issued by the American Academy of Nurse Practitioners (AANP) OR the American Nurses Credentialing Center (ANCC) Drug Enforcement Administration (DEA) registration issued by the Drug Enforcement Administration (DEA) Registration, and Controlled Substance Licensure (CSL) Education Required: Master’s Degree in Nursing Experience Required: Typically requires 2 years of experience. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED Demonstrated high level of clinical proficiency, and excellent decision-making skills. Demonstrated ability to work independently and as an effective member of a health care team. Demonstrated ability to adapt to evolving technology and proficiency with the computer and the electronic medical record. Excellent communication skills. Ability to effectively collaborate with and establish/build relationships with others. Proven organizational skills and ability to prioritize effectively. PHYSICAL REQUIREMENTS AND WORKING CONDITIONS Must be able to stand, walk, bend, stoop, and twist continuously throughout the workday. Must have functional speech, vision, touch, and hearing. Hand dexterity to type, take vital signs, render emergency patient care via BLS or other measures Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Advocate Aurora Health is one of the 10th largest not-for-profit, integrated health systems in the U.S. with nearly 3 million patients served at more than 500 sites of care in Illinois and Wisconsin, including 28 hospitals. We're redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in a variety of specialties. Advocate Aurora Health is one of the 10th largest not-for-profit, integrated health systems in the U.S. with nearly 3 million patients served at more than 500 sites of care in Illinois and Wisconsin, including 28 hospitals. We're redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in a variety of specialties. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care