Current employees: Please apply through the employee portal to be considered for this opportunity. Pay Range: $29.18 - $35.73 Hourly Department: Health Department Job Type: Regular Represented Exemption Status: United States of America (Non-Exempt) Closing Date (Open Until Filled if No Date Specified): April 24, 2024 The Opportunity: This Work Matters! Please note this posting will be utilized to hire for multiple recruitments. The Financial Specialist will be responsible for accurate and timely billing of all department services. This position will focus on payor follow up, claim management, remittance payment posting and credit management with the primary goal of recognizing potential high risk accounts and resolving issues in order to maximize County’s revenues. The Financial and Business Management division is committed to centering equity in policy and practice and in service to the Health Department’s value of racial equity and its mission to reduce health disparities. Every division employee has a responsibility for promoting equity. As the Medical Billing Specialist, you will: Work primarily in the Epic Resolute practice management system Manage payor claim edit credit, rejection, and denial work queues Payment post health insurance remittances/explanation of payments (electronically and manually) Answer and resolve patient billing inquiries through the customer service phone line File corrected payor claims and appeals Participate in special non-routine billing projects to correct significant system or payor related issues Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Health Department employee you will create a work culture of respect, trust and understanding for the highly diverse populations the Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment. TO QUALIFY: We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. Minimum Qualifications/Transferable Skills*: Equivalent to an Associate's degree in accounting or finance Two years of progressively responsible technical accounting support experience This position requires a working knowledge of Medicare, Medicaid, Commercial, and Specialty payors and reimbursement processes; this position requires working knowledge of medical terminology or familiarity with Current Procedural Terminology/(CPT), dental procedure codes (CDT) and International Classification of Diagnosis (ICD10) codes; this position requires working knowledge of Epic Resolute. Preferred Qualifications/ Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills. Experience working in a Federally Qualified Health Center (FQHC) Epic Resolute experience *Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position. SCREENING AND EVALUATION: The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows: Initial review of minimum qualifications An evaluation of application materials to identify the most qualified candidates Consideration of top candidates/interviews Background, reference, and education checks Pay Equity: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range. Required: The Application Packet: You must submit all requested items below. Failure to do so will be deemed as an incomplete application. A completed online application. A resume that explains all related experience (paid or unpaid) and training in your resume. A cover letter that expands on your medical billing background. Include any prior experience working for or volunteering with a non-profit or government organization, if applicable. Describe your familiarity with practice management systems (especially with Epic Resolute). Please specify how you will apply an equity lens in this role. Note: The application, resume and cover letter should demonstrate your work experience/ skills and how it is related to those shown in the overview and To Qualify sections of the job announcement. Please be thorough, as these materials may be scored and determine your eligibility for an interview. Please be mindful of checking your email inbox for messages from the Recruiter as you may be emailed requesting additional information. If a response is not received in a timely manner your application may not be considered. ADDITIONAL DETAILS: Type of Position: This hourly position is eligible for overtime. Type: Represented FLSA: Non-Exempt Schedule: Monday to Friday, 8:00 AM - 4:30 PM Routine Telework: This position is designated as “routine telework,” meaning you will be working remotely (from home); a hybrid schedule also is available. As with all routine telework positions, employees may be required to come into the office on occasion. The designation of Routine Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. The onsite work location for this position is the Gladys McCoy Building located at 619 NW 6th Avenue Portland, OR 97209. Serving the Public, Even During Disasters: Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page. Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals. Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply. Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711. Questions? Recruiter: Dan Ryan Email: daniel.ryan@multco.us Phone: 1 (971) 5001690 Application information may be used throughout the entire selection process. This process is subject to change without notice. Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract. Job Profile: 6029 - Finance Specialist 1 Current Multnomah County employees must apply within Workday We're glad you are considering a career that gives back and supports the community. Working for Multnomah County means having the opportunity to make a real difference in the community, no matter what position you hold. We provide a wide array of essential services including health, community justice, roads, elections, libraries, jails, bridges, tax and assessment, marriage licenses, animal services, mental health and addiction services and more. Our organization’s top priority is to meet the many needs of our residents. Learn more about who we are, what we do, and why it matters. Veterans The Selection Process Jobs Home Interns