10 Federal Storage is a rapidly growing self-storage real estate investment and management company committed to providing exceptional storage solutions to customers nationwide. With a focus on innovation, efficiency, and customer satisfaction, we strive to maintain and elevate industry standards.
We are seeking a dynamic and experienced Regional Director to oversee the management and operations of multiple self-storage facilities across the United States. The ideal candidate will possess strong leadership skills, extensive knowledge of property management practices, and a passion for delivering outstanding customer service. The Regional Director will be responsible for leading a team of Property Operations Technicians, Senior Account Managers, and Account Managers to ensure the successful operation of each facility within their assigned region.
*This position is Remote within the Austin, San Antonio, Texas area*
Benefits:

• Several no cost premium health insurance options available.
• Health Savings Account
• Dental, vision, life insurance and short term and long-term disability options.
• 401k with up to 3% employer match
• Discounts
• Employee Assistance Program (EAP)
• Employee Recognition Program
• 10 paid holidays
• Paid Time Off
• Competitive salary
• Performance based bonuses

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Responsibilities:*
Leadership and Team Management:

• Provide strategic direction and leadership to Property Operations Technicians, Senior Account Managers, and Account Managers.
• Foster a collaborative and high-performing team environment.
• Mentor and coach team members to support their professional growth and development.
• Conduct regular performance evaluations and provide constructive feedback.

Operational Oversight:

• Oversee the day-to-day operations of multiple self-storage facilities within the assigned region.
• Develop and implement standardized operating procedures to optimize efficiency and consistency across all properties.
• Monitor key performance metrics and financial indicators to evaluate the performance of each facility.
• Identify areas for improvement and implement corrective actions as necessary.

Customer Service Excellence:

• Ensure that all team members deliver exceptional customer service to tenants and address any concerns or issues in a timely and professional manner.
• Implement initiatives to enhance the overall customer experience and drive tenant satisfaction.

Financial Management:

• Collaborate with the executive team to develop annual budgets and financial forecasts for each facility.
• Monitor revenue and expenses to ensure alignment with budgetary goals.
• Identify opportunities to increase revenue and reduce costs while maintaining operational excellence.

Compliance and Risk Management:

• Ensure that all facilities comply with federal, state, and local regulations governing self-storage operations.
• Implement risk management strategies to minimize liabilities and protect company assets.
• Conduct regular audits and inspections to ensure compliance with company policies and procedures.

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Qualifications:*

• Bachelor’s degree in Business Administration, Real Estate Management, or related field (preferred).
• Minimum of 3 years of experience in property management, in a leadership role overseeing multiple self-storage facilities.
• Strong knowledge of self-storage industry practices and trends.
• Excellent leadership, communication, and interpersonal skills.
• Proven ability to drive operational excellence and achieve business objectives.
• Proficiency in financial analysis and budget management.
• Willingness to travel frequently within the assigned region.

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Physical Demands:*

• Ability to sit, stand or walk for extended periods of time.

Job Type: Full-time

Pay: $110,000.00 per year