Company Overview
1-800 WATER DAMAGE is a trusted property restoration company serving customers across the nation. With locations spanning coast-to-coast, we help home and business owners return their property to its original condition, while restoring what truly mattershealth and safety. Our team is fully vetted, IICRC-certified, and insured for your safety.
Job Summary
The coordinator will work with the lead coordinator, and construction supervisor to provide outstanding customer service. Will have an understanding and history in construction and or remodeling. This position includes scheduling customers and subcontractors for daily work and any after-hours calls, notifying the client of work that needs to be performed the day before, setting up the job & maintaining job information in our software program daily. Above all, insure superior customer satisfaction.
Responsibilities

• Intake new losses via phone, email, and fax.
• Manage construction jobs and trades daily scheduling.
• Update software for job status, documentation of communication from insurance and customer.
• Update XactAnalysis/and program work.
• Communicate effectively to customers, insurance adjusters, internal and field staff.
• Job done on time & to the customers satisfaction.
• Gain in knowledge of trade in fire, water & mold damage restoration and reconstruction.
• To maintain customer satisfaction.

Qualifications

• High School Diploma or GED.
• Will have an understanding and history in construction and or remodeling or restoration industriy
• Must maintain a valid Drivers License and maintain a safe driving record.
• Must be able to exercise good judgment and to understand and carry out written and/or oral instructions, along with sound problem solving ability.
• Must be able to stand; walk, sit, use hands to finger, handle, or feel reach with hands & arms and talk or hear.
• Must be able to regularly lift and or move up to 25 pounds.

Benefits/Perks

• Paid Holidays
• job bonus
• quarterly bonus
• 401k
• Healthcare
• PTO
• Paid Training
• Growth and Career Advancement Opportunities