Benefits:

• Supplemental Coverage Package Available
• Competitive Hourly Pay
• Bonus based on performance
• Paid time off
• Training & development
• Wellness resources
• Flexible schedule
• Opportunity for advancement

Are you looking for a meaningful career in a longstanding and beloved local agency, which also happens to have a national brand support people recognize and trust?
Here at The Everette Agency, we challenge ourselves to be the best. We take exceptional care of our 2,700 clients and need a great team to ensure that we deliver the Good Hands promise to our clients each and every day. Our wonderful reputation in the community is a direct reflection of the amazing team we have, and we're looking to expand our amazing team! We are looking for a motivated and dedicated Customer Service Specialist to take our agency to the next level.
As an Insurance Customer Service Specialist at The Everette Agency and a member of our team, you will help grow our local Allstate agency by building strong relationships within our existing customer base, with potential new customers, and also in the community. You will apply on-the-job training and knowledge, as well as stellar communication and follow-up skills, to increase the customer’s understanding of the value of insurance protection and cultivate long-term relationships with trusted advice.
Responsibilities

• Develop and Maintain Relationships with Clients and Potential Customers
• Identify Customer Needs and Recommend Appropriate Products and Services
• Maintain Accurate Records of Customer Interactions and Transactions
• Provide Customer Service Support to Ensure Customer Satisfaction
• Identify and Qualify Sales Leads Generated from a Variety of Sources
• Help Protect Customers by Offering Allstate Products That Will Meet Their Needs
• Provide an Outstanding Positive Customer Experience and Grow Customer Rapport

Job Qualifications

• No Insurance Experience Required (Customer Service and/or Insurance Sales Experience Encouraged)
• Ability to Listen and Fact-Find
• Motivated Individual Who Works Well Independently and With Peers
• Able to Multi-Task, Follow Through, and Follow-Up
• Have Excellent Verbal and Written Communication Skills
• Great Attitude
• Computer Skills
• Passion for Helping Others
• Desire to Learn, Improve, and Grow

Rewards Include:

• World-Class Training
• Comprehensive On-the-Job Training
• Get Paid to Learn!
• On-Demand Continuous Learning and Development Courses Available
• Positive Work Environment
• Advancement Opportunities

** If the character traits referenced above do not reflect you, please do not apply.**
The Everette Agency is a second-generation family-owned and operated Allstate Insurance Agency and is proud to have been servicing Mobile County, Baldwin County, and the surrounding areas for over 40 years. We pride ourselves on having an extremely knowledgeable team that truly knows our beloved Gulf Coast and how to properly educate and advise our customers to keep them truly protected should the unexpected happen. We take great pride in the strides we take to put our customers first, and we're also proud to share that our agency motto is "Our customers don't care how much we know until they know how much we care." We live this motto because it's what sets us apart.
Our agency's continued success has led to our agency being recognized as a national "elite" Allstate agency, a top producing Allstate agency in the state of Alabama, as well as being named the #1 Allstate Benefits producing Allstate agency in Alabama. As a top agency in Alabama, we are consistently recognized as a leading agency in our market for customer satisfaction. The Everette Agency is also a two-time recipient and winner of The Lagniappe's coveted Nappie Award as Top Insurance Agent/Agency in Mobile and Baldwin County.
Our wonderful reputation in the community is a direct reflection of the amazing team we have. Our number one goal has always been to take care of those on our team, and this is followed closely by making sure our clients have an EXTRAORDINARY experience during every interaction with our team. Understanding that a thriving team is the fundamental core and necessity to ensuring a successful agency is paramount. It's with that being said that you will receive world-class training and support and will be provided every resource necessary to not just be successful, but to thrive too!
Good Work. Good Life. Good Hands®
The world isn't standing still, and neither is Allstate. We're moving quickly, looking across our businesses and brands, and taking bold steps to serve our customers' evolving needs better. That's why now is an exciting time to join our team. As a leader in a corporation with 83,000 employees and agency force members, you'll have a hand in transforming not only Allstate but a dynamic industry. You'll have opportunities to take risks, challenge the status quo, and shape the future for the greater good.
Everything we do at Allstate is driven by a shared purpose: to protect people from life's uncertainties so they can realize their hopes and dreams. For 89 years, we've thrived by staying a step ahead of whatever's coming next – to give customers peace of mind no matter what changes they face. We are the Good Hands. We don't follow the trends. We set them.

The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.