Job Overview:
Feuchtenberger & Associates is seeking a Customer Service Associate to join our growing team. The ideal candidate will have a passion for providing exceptional customer service and assisting clients with inquiries, account changes, and technical support. The position is available as either part-time or full-time, depending on the qualifications of the candidate.

Canidate will be required to obtain insurance licensing prior to start of position in order to effectively service our clients.

Responsibilities:
- Respond to client inquiries via phone, email, and in-person
- Provide information about products and services
- Process account changes, updates, and payments
- Resolve client complaints in a professional manner
- Assist clients with filing insurance claims
- Offer office support to sales staff

Skills:
- Strong customer service skills and attention to detail
- Excellent verbal and written communication in English; Bilingual is a plus
- Knowledge of basic insurance products
- Proficient in phone etiquette and handling customer inquiries
- Ability to manage time effectively and prioritize tasks
- Experience with daily problem solving

Join our team as a Customer Service Associate and be part of a dynamic work environment that values client satisfaction and teamwork.

Job Types: Full-time, Part-time

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• No weekends

Ability to Relocate:

• Sioux City, IA 51106: Relocate before starting work (Required)

Work Location: In person