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Job description
We are looking for a Call Center Representative in our Sales and Department at Currie Motors Buick GMC. This is a full-time position 40 hour a week position with full benefits including:
ABOUT CURRIE MOTORS BUICK GMC
Currie Motors Buick GMC is a part of the Currie Motors Auto Group, which is a family owned and operated group of car dealerships which has been in business for over 35 years in Chicagoland and Northwest Indiana. We pride ourselves in creating a working environment that is fun, fast paced and rewarding. The great majority of our Managers, across all departments, started off in entry level positions and have been promoted into their current managerial roles. To make this happen for you, we will give you all the training and tools necessary to succeed. Longevity in our dealerships is something we pride ourselves in and this is evident in the number of employees who have been working for us for 20-30 years. In addition, we are a high-volume dealership and with a large, and busy Service Departments. What does that mean for you? You will always be put in a position to earn great compensation and customers will always be coming in the doors.
A DAY IN THE LIFE OF A CALL CENTER REPRESENTATIVE
When you begin your day in the Business Development Center (BDC), you will have many warm leads to contact. These are customers who are due for service on their vehicle which they purchased from us. You will be setting appointments for these customers to visit our Service Department for maintenance or repairs on their vehicle. Mechanical knowledge is not necessary as we will teach you what is necessary, but it is a plus. We will give you all the tools necessary to succeed. This includes phone training when you are hired and product knowledge so that you can have meaningful conversation with our customers about the services they are scheduling on their vehicle. You will learn how to quickly and effectively ask for an appointment and we will be put in the best position to succeed in your new role.
QUALIFICATIONS FOR CALL CENTER REPRESENTATIVE
WORK SCHEDULE
You will work 5 days per week. Saturday's are required and we are CLOSED on Sundays. You will have one other weekday per week off, in addition to every Sunday. This is a in-person job only with no option for remote.
ARE YOU READY TO JOIN OUR TEAM?
Apply today! If you are a good fit, you will get an email from Sara to set up a time for an interview. We will make our decision within the next few weeks.
We are an equal opportunity employer and a drug free workplace. All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
Part Time
$42k-53k (estimate)
03/25/2024
07/20/2024
The job skills required for Call Center Representative include Call Center, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
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Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
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