3 Jobs
Justin Jensen Agency is Hiring a Customer Loyalty Specialist Near Flagstaff, AZ
- Competitive hourly pay rate plus commission and/or bonuses
- Paid training
- Paid Time Off
The Customer Loyalty Specialist partners with the Agency Owner to establish and implement the systems, processes, and operations to build agency customer loyalty. Monitors and measures the effectiveness of agency loyalty initiatives, in addition to satisfaction efforts, across all agency branches.
Responsibilities
- Manages and monitors multiple customer touch points for a continued long-term relationship over the life cycle of the customer
- Partners with the agency owner to solidify the strategy that educates and sets customer expectations
- Monitors the customers’ needs to ensure that the agency exceeds their expectations
- Establishes processes for onboarding new and transfer customers
- Assists agency owner in achieving agency customer loyalty and satisfaction goals
- Responsible for initiating and adopting best practices for positive agency customer contact (Consistent Customer Connections)
- Creates and implements loyalty social media content
- Ensures the agency is implementing all future documentation enhancements that strengthen the customer relationship Identifies and communicates cross-selling opportunities discovered through customer interactions or data analysisQualifications
- Demonstrated customer service experience
- Effective communication skills
- Experienced with PC software applications (Microsoft Office Suites, Internet Explorer)
- Proficient in metrics and analytics
- Ability to coach others
Job Summary
Full Time
$50k-64k (estimate)
01/17/2024
06/08/2024
The job skills required for Customer Loyalty Specialist include Customer Service, Microsoft Office, Futures, Initiative, Customer Relationship, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Loyalty Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Loyalty Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Loyalty Specialist positions, which can be used as a reference in future career path planning. As a Customer Loyalty Specialist, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Loyalty Specialist. You can explore the career advancement for a Customer Loyalty Specialist below and select your interested title to get hiring information.
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